Strategic Partner Success Manager | Key Accounts

swan.io; Paris; Hybrid; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Holidays: 25 days + RTT

Meal Vouchers

Health insurance

Hybrid remote policy (2 days work from

Offsite yearly gathering

Job summary

Swan in Paris is seeking a Strategic Partner Success Manager to own 3–4 major partner relationships from onboarding to full adoption. You will act as the main project contact, driving operational excellence and aligning with Swan’s commercial goals.

The role requires 3–7 years in partner or account management, strong project management, and fluency in French and English. A collaborative, data-driven mindset and the ability to navigate complex multi-team environments are essential.

Qualifications

• 3 to 7 years of experience in Partner Success Management, Account Management, or similar client-facing roles.
• Fluent in French and English (additional European language a plus).
• Ability to own end-to-end initiatives, drive issues to resolution, and manage multi-stakeholder projects.

Responsibilities

• Portfolio management for 3–4 key partners, serving as the primary point of contact for day-to-day topics.
• Coordinate cross-functional teams to ensure partner health and operational success.
• Deliver partner onboarding, training, and knowledge enablement to drive adoption and autonomy.

Skills

Project management

Stakeholder management

Data-driven

Bilingual FR/EN

Tools

CRM software

KYC coordination

Job description

Swan in Paris is seeking a Strategic Partner Success Manager to own 3–4 major partner relationships from onboarding to full adoption. You will act as the main project contact, driving operational excellence and aligning with Swan’s commercial goals.

The role requires 3–7 years in partner or account management, strong project management, and fluency in French and English. A collaborative, data-driven mindset and the ability to navigate complex multi-team environments are essential.