Strategic Inside Sales Pro | CRM-Driven Account Growth

Freudenberg Performance Materials LP; Mâcon; On-site; EUR 32,000 - 52,000; Full time

Job summary

Freudenberg Performance Materials LP in Macon, France, is seeking an Inside Sales Representative to connect customers with our ERP system and logistics team. You will manage order processing and delivery scheduling while building long-term client relationships.

The role requires strong telesales ability, excellent written and verbal communication, and proficiency in MS Office. Experience with SAP and CRM is a plus, and you will operate on-site in Macon, France.

Qualifications

• Bachelor degree or relevant work experience in Inside Sales, Customer Service, or Account Management preferred.
• Proficient in MS Office, especially Excel and Outlook.
• ERP system experience (SAP preferred) and CRM familiarity are desirable.

Responsibilities

• Proactively develops and manages strong business relationships via telephone and email to prospect accounts.
• Serves as the primary contact for existing customers and coordinates with ERP and logistics to meet needs.
• Address customer feedback and resolve issues to ensure satisfaction.
• Follow-up on leads from website, phone, email, or social media.
• Independently manage smaller accounts and maintain long-term relationships.
• Track leads/prospects and record in the CRM (Crisp); act as CRM Regional Representative.

Skills

Telesales skills

Verbal communication

Written communication

Organizational skills

Education

Bachelor Degree or Relevant Work Experience (Inside Sales, Customer Service, or Account Management preferred)

Tools

SAP

Microsoft Office (Excel, Outlook)

CRM system

Job description

Freudenberg Performance Materials LP in Macon, France, is seeking an Inside Sales Representative to connect customers with our ERP system and logistics team. You will manage order processing and delivery scheduling while building long-term client relationships.

The role requires strong telesales ability, excellent written and verbal communication, and proficiency in MS Office. Experience with SAP and CRM is a plus, and you will operate on-site in Macon, France.