Strategic Delivery Manager - SaaS & API Integrations

DiliTrust; Puteaux; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

DiliTrust is seeking a Delivery Manager to serve at the crossroads of customers, Engineering and Product. You will guide strategic customers as they integrate DiliTrust into their ecosystem and ensure internal teams deliver on commitments on time.

In this highly visible role, you will work with major European and international customers, support engineering leadership, and help drive the platform's evolution while maintaining a clear, structured delivery approach.

Qualifications

• 5+ years of experience in project management, delivery management or technical project management, ideally in a B2B SaaS company.
• Proven experience running customer-facing integration projects with large enterprise accounts.
• Solid understanding of APIs and integrations (REST APIs, webhooks, data flows, authentication such as OAuth or SSO).
• Hands-on experience with agile methods (Scrum, Kanban) and tools such as Jira and Confluence.
• Fluent French and English, written and spoken.

Responsibilities

• Partner with Customers: act as the delivery contact for strategic customers integrating DiliTrust into their systems.
• Guide API Adoption: help customers' IT and architecture teams design and roll out their integration with our APIs.
• Assess Fit and Capture Needs: ensure solutions meet customer requirements and translate into Product inputs.
• Drive Execution Internally: plan, coordinate, and manage internal work, risks, dependencies and escalations.
• Keep Everyone Aligned: run steering meetings and share progress updates with stakeholders.
• Delivery support across teams: work with Engineering Managers to steer projects and track progress.
• Provide Useful Visibility: set up delivery indicators for daily use and improvement.

Skills

Project management

Delivery management

APIs & integrations

Agile methodologies

Stakeholder communication

Bilingual French-English

Tools

Jira

Confluence

Job description

DiliTrust is seeking a Delivery Manager to serve at the crossroads of customers, Engineering and Product. You will guide strategic customers as they integrate DiliTrust into their ecosystem and ensure internal teams deliver on commitments on time.

In this highly visible role, you will work with major European and international customers, support engineering leadership, and help drive the platform's evolution while maintaining a clear, structured delivery approach.