Technical Delivery Manager

DiliTrust; Puteaux; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

DiliTrust is seeking a Delivery Manager to serve at the crossroads of customers, Engineering and Product. You will guide strategic customers as they integrate DiliTrust into their ecosystem and ensure internal teams deliver on commitments on time.

In this highly visible role, you will work with major European and international customers, support engineering leadership, and help drive the platform's evolution while maintaining a clear, structured delivery approach.

Qualifications

• 5+ years of experience in project management, delivery management or technical project management, ideally in a B2B SaaS company.
• Proven experience running customer-facing integration projects with large enterprise accounts.
• Solid understanding of APIs and integrations (REST APIs, webhooks, data flows, authentication such as OAuth or SSO).
• Hands-on experience with agile methods (Scrum, Kanban) and tools such as Jira and Confluence.
• Fluent French and English, written and spoken.

Responsibilities

• Partner with Customers: act as the delivery contact for strategic customers integrating DiliTrust into their systems.
• Guide API Adoption: help customers' IT and architecture teams design and roll out their integration with our APIs.
• Assess Fit and Capture Needs: ensure solutions meet customer requirements and translate into Product inputs.
• Drive Execution Internally: plan, coordinate, and manage internal work, risks, dependencies and escalations.
• Keep Everyone Aligned: run steering meetings and share progress updates with stakeholders.
• Delivery support across teams: work with Engineering Managers to steer projects and track progress.
• Provide Useful Visibility: set up delivery indicators for daily use and improvement.

Skills

Project management

Delivery management

APIs & integrations

Agile methodologies

Stakeholder communication

Bilingual French-English

Tools

Jira

Confluence

Job description

Ready to be part of the Legal Tech revolution?

Vision : As a leading software-as-a-service (SaaS) provider, DiliTrust is a global company dedicated to offering an integrated suite of legal and governance products. Our vision is to digitize legal departments worldwide. With an annual growth rate of over 40% since 2020, our ambition is to become the world's leading Legal Tech company, aiming for a valuation exceeding $1 billion by 2026.

Our Impact : From generating General Meeting reports to leveraging AI-assisted contract lifecycle management, our teams in our 8 offices across France, the US, Mexico, MEA, Germany, Spain, Italy, and Canada are the driving force behind our global success. We proudly support 2,400 customers in 64 countries, with 80% of our clientele comprising listed companies in major markets such as Europe, North America, and the Middle East.

Our Recognition : DiliTrust has been at the forefront of Legal Tech innovation, being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the "Happy at Work" and "Tech at Work" labels every year since 2019.

The role

DiliTrust is becoming a cornerstone of the architecture of many of its customers. As a result, integrations with our platform are increasingly part of their day-to-day operations, and they need to be properly supported. At the same time, our engineering organization keeps growing, with more teams, more projects and more commitments to deliver.

As Delivery Manager, reporting to the Head of Engineering, you will sit at the crossroads of our customers, Engineering and Product. Your role has two equally important sides: guiding strategic customers as they integrate DiliTrust into their ecosystem, and making sure our teams deliver what we commit to, on time. You will not manage the teams directly. You will be the person who brings clarity, structure and momentum, supporting the Head of Engineering and the Engineering Managers who lead our projects.

This is a highly visible role with real impact: you will work with some of the largest companies in Europe and beyond, help a fast-growing SaaS engineering organization deliver on its commitments, and help turn DiliTrust into a true platform for its customers.

Missions :

Customer integration projects

• Partner with Customers: Act as the delivery contact for strategic customers integrating DiliTrust into their systems, working hand in hand with the Customer Success and Sales teams who own the overall relationship

• Guide API Adoption: Help customers' IT and architecture teams design and roll out their integration with our APIs, from scoping to go-live

• Assess Fit and Capture Needs: Check that our solutions meet customer requirements, identify gaps and new needs, and turn them into clear, prioritized inputs for Product

• Drive Execution Internally: Plan, coordinate and follow the internal work these projects require, managing risks, dependencies and escalations

• Keep Everyone Aligned: Run steering meetings with customers and share clear progress updates with internal stakeholders

Delivery support across teams

• Support Engineering Managers: Work alongside Engineering Managers to help them steer their projects, anticipate risks and keep commitments on track

• Track Delivery: Maintain a consolidated view of project progress across teams, so that Engineering Managers and the Head of Engineering can act early when deadlines are at stake

• Provide Useful Visibility: Set up and share simple delivery indicators that help teams in their daily work rather than adding overhead

• Suggest Improvements: Propose practical improvements to project methods and rituals, in agreement with Engineering Managers and building on what already works

• Connect Product and Engineering: Help ease scoping, prioritization, dependency management and release preparation between both teams

Requirements

Qualifications :

• 5+ years of experience in project management, delivery management or technical project management, ideally in a B2B SaaS company

• Proven experience running customer-facing integration projects with large enterprise accounts

• Solid understanding of APIs and integrations (REST APIs, webhooks, data flows, authentication such as OAuth or SSO), enough to hold a credible conversation with a customer's architects and developers

• Hands-on experience with agile methods (Scrum, Kanban) and tools such as Jira and Confluence

• Fluent French and English, written and spoken

Desired skills :

• Ability to bring structure without adding bureaucracy

• Facilitator mindset: you rally teams and get things done without formal authority

• Clear communicator, able to turn complex situations into simple messages for customers, engineers and leadership

• Proactive and anticipatory: you spot risks before they become problems

• Customer-minded, while respecting product constraints and priorities

• Comfortable in a fast-growing, international environment

Why join us :

• A visible, high-impact role working directly with the Head of Engineering

• Strategic integration projects with major enterprise customers in France and abroad

• A key support role for engineering leadership in a growing organization

• Career paths that allow moves across teams and expertise within the group

• An international environment, with teams across 8 offices

What we offer :

Join a fast-growing company in a friendly, international environment (offices in France, Italy, Spain, Canada, Germany, USA, Mexico, Dubai...);

Our "Remote Policy" guarantees that you can find the right balance between "Onsite" and "Remote";

Last but not least, all the day-to-day benefits of the CSE, luncheon vouchers, profit sharing bonuses, etc...

Recruitment process :

1. 1. Interview with TA team member(30/45 mins)
   2. Interview with the Head of Engineering(1h)
   3. Technical interview (1h mins)
   4. Interview with the CTO(45 mins)