Strategic B2B FinTech Account Manager

lemonwayjobcareers; Paris; Hybride; EUR 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Swile card

Alan health insurance

Navigo/Vélib pass coverage

Gymlib access

RTT days

Résumé du poste

Lemonway in Paris is seeking an Account Manager to manage a portfolio of French and European clients, ensuring continued satisfaction with our services. You will drive business development, identify upsell opportunities, and serve as the primary liaison for strategic accounts, coordinating with product, support, and compliance teams to improve the customer experience.

Join our AM team in a hybrid role (2 days remote/week) and enjoy benefits like Swile card, Alan health insurance, Navigo/Vélib

Qualifications

• 1–3 years of experience in Account Management or Account Executive.
• At least one confirmed experience in payments or fintech.
• Experience with large B2B international clients.
• Managed a large portfolio of merchants (SMB).

Responsabilités

• Manage, retain, and grow accounts based in France and Europe.
• Identify upsell and cross-sell opportunities with existing clients.
• Serve as the primary point of contact for strategic clients and coordinate with internal teams.
• Monitor KPIs, prepare reports, and update forecasts in Salesforce.
• Collaborate with product, support, and compliance to improve customer experience.

Connaissances

Negotiation

Project management

Communication

Description du poste

Lemonway in Paris is seeking an Account Manager to manage a portfolio of French and European clients, ensuring continued satisfaction with our services. You will drive business development, identify upsell opportunities, and serve as the primary liaison for strategic accounts, coordinating with product, support, and compliance teams to improve the customer experience.

Join our AM team in a hybrid role (2 days remote/week) and enjoy benefits like Swile card, Alan health insurance, Navigo/Vélib