Strategic Account Executive, Service Cloud (France)

414 salesforce.com France S.A.S.; Paris; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Salesforce is seeking an Account Executive (Agentforce Service) to drive Service Cloud revenue for the French market. You will formulate and execute a sales strategy, penetrate the existing customer base, and mobilize new customers and use cases while collaborating with peers across customer ownership teams.

The role focuses on identifying, structuring, leading, and closing large deals with senior-level stakeholders, contributing to Salesforce’s fastest growing solution in a multinational

Qualifications

• Extensive background in service applications and/or operational Customer Service Management.
• Strong track record of selling Customer Service/Customer Engagement solutions.
• Understanding of Customer Service operations and buyer profiles.
• Strong analytical and problem-solving skills in fast-paced environments.
• Experience working in an extended sales team.

Responsabilités

• Demand generation for Service Cloud in Salesforce customer base and prospects.
• Create new leads through systematic prospecting of service leaders.
• Develop revenue by leveraging existing relationships and new ones.
• Strategize, negotiate and close deals at VP/CxO level.
• Scale growth of the Service Cloud solution in assigned markets.
• Collaborate with extended sales team and peers on messaging and closing.

Connaissances

Service applications

Customer Service Management

Customer Service Solutions

Sales experience

Analytics

Description du poste

Salesforce is seeking an Account Executive (Agentforce Service) to drive Service Cloud revenue for the French market. You will formulate and execute a sales strategy, penetrate the existing customer base, and mobilize new customers and use cases while collaborating with peers across customer ownership teams.

The role focuses on identifying, structuring, leading, and closing large deals with senior-level stakeholders, contributing to Salesforce’s fastest growing solution in a multinational