Strategic Service Cloud Account Executive – France

Salesforce; Paris; On-site; EUR 90,000 - 150,000; Full time

Job summary

Salesforce is seeking an Account Executive for the French market to formulate and execute a Service Cloud sales strategy across industries. You will drive revenue by expanding the existing customer base and developing new use cases, closing large deals, and collaborating with core sales teams.

Responsibilities include demand generation, customer-focused strategy, scaling growth, and acting as a trusted advisor on service transformation using AI benefits.

Qualifications

• Extensive background in service applications and/or operational Customer Service Management.
• Proven track record selling Customer Service/Customer Engagement solutions or leading service transformations in multinational enterprises.
• Solid understanding of Customer Service disciplines, operations, and buyer profiles.
• Strong analytical and problem-solving skills with ability to thrive in a fast-paced environment.
• Proven ability to work effectively within an extended sales team.

Responsibilities

• Identify opportunities for Service Cloud within existing Salesforce customer base and prospects.
• Create new leads through systematic prospecting of service leaders.
• Define and pitch the value of service transformations to senior management.
• Build trusted relationships with VP/CxO level stakeholders and close large deals.

Skills

Service apps background

CS/CE sales track record

CS business & ops understanding

Analytical & problem-solving

Team collaboration

Job description

Salesforce is seeking an Account Executive for the French market to formulate and execute a Service Cloud sales strategy across industries. You will drive revenue by expanding the existing customer base and developing new use cases, closing large deals, and collaborating with core sales teams.

Responsibilities include demand generation, customer-focused strategy, scaling growth, and acting as a trusted advisor on service transformation using AI benefits.