Store Operations Lead – Inventory & People Growth

ALO; Cannes; On-site; EUR 42,000 - 65,000; Full time

Job summary

ALO in Cannes is seeking an experienced Operations Lead to drive profitability and efficiency across store operations. You will partner with the Operations & Visual Manager to delegate tasks, coach staff, and optimize inventory, shipping, receiving, and floor replenishment.

You will lead by example on guest experience, recruitment, and performance feedback, while maintaining strong stockroom standards and safe, productive operations on the shop floor.

Qualifications

• Prior work experience in a client-centric, sales environment.
• Proven leadership capabilities demonstrating excellent decision making.
• Values feedback, receptive to receiving feedback and eager to provide.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO's Guiding Principles.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to stand and move for an entire shift.
• Proof of right to live and work in country from start of employment.

Responsibilities

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink.
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to elevate process or system gaps.
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management.
• Champion strong visual standards for the sales floor.
• Support a safe work environment and efficient operation through strong stockroom standards and processes.
• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized.
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests.
• Leads by example and inspires staff in daily operations and guest experience.
• Directly oversee the Operations Associates; responsible for recruitment and development of talent.
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader.
• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed.
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)

Skills

Client-centric sales environment

Leadership capabilities

Decision making

Feedback culture

Interpersonal communication

Alignment with guiding principles

Physical stamina

Workplace safety awareness

Team collaboration

Job description

ALO in Cannes is seeking an experienced Operations Lead to drive profitability and efficiency across store operations. You will partner with the Operations & Visual Manager to delegate tasks, coach staff, and optimize inventory, shipping, receiving, and floor replenishment.

You will lead by example on guest experience, recruitment, and performance feedback, while maintaining strong stockroom standards and safe, productive operations on the shop floor.