Senior User Researcher — Build Prevention Health Tech

Alan; Paris; Hybride; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Alan is building a new standard in prevention insurance and is hiring a User Researcher in Paris. You will shape product decisions by deeply understanding what members need, feel, and experience, from early concept to live product.

You will run interviews, diary studies, surveys, and usability sessions across the product cycle, partnering with Product, Design, Engineering, Analytics, and Data Science to tell clear, data-driven stories that influence roadmaps and company strategy.

Qualifications

• 4+ years of experience as a product/user researcher in a tech environment, with strong hands on expertise in qualitative methods: interviews, diary studies, think-aloud usability testing, and direct observation
• Solid quantitative research skills: you're comfortable with survey design, sampling, crosstabs, and core statistical concepts
• Sharp critical thinking: you quickly identify what research is worth doing, scope it efficiently, and deliver insights that are focused and actionable
• A strategic mindset: you know how to partner with product stakeholders, communicate the value of research, and tie your findings to concrete business impact
• Compelling communication skills: you turn complex findings into clear narratives that resonate with any audience
• Experience mentoring junior researchers or non-researchers, with the ability to give clear, actionable feedback that helps others grow
• You're close to AI. Either you've built AI products, or you follow the space closely and have a clear view on where to leverage and how LLM systems behave in production.
• You care about healthcare. Alan's mission has to genuinely matter to you. For us this is essential, not a nice‑to‑have.
• English fluency, written and spoken
• (As a plus) Fluency in French, Spanish, or another European language

Responsabilités

• Gather and prioritize the most important questions from across the company, and design the right research to answer them.
• Run interviews, diary studies, surveys, and usability sessions throughout the full product cycle, not just at the end.
• Turn those findings into insights that are clear, compelling, and genuinely useful to the teams who need them.
• You'll work hand in hand with Product Managers, Designers, and Engineers, and collaborate closely with our analytics and data science teams to tell a complete story about our product.
• You'll also help grow research culture across Alan, sharing your craft and mentoring teammates along the way.

Connaissances

Qualitative research

Quantitative research

Critical thinking

Strategic mindset

Communication skills

Mentoring

AI awareness

Healthcare focus

English fluency

French/Spanish

Description du poste

Alan is building a new standard in prevention insurance and is hiring a User Researcher in Paris. You will shape product decisions by deeply understanding what members need, feel, and experience, from early concept to live product.

You will run interviews, diary studies, surveys, and usability sessions across the product cycle, partnering with Product, Design, Engineering, Analytics, and Data Science to tell clear, data-driven stories that influence roadmaps and company strategy.