Senior ServiceNow HAM/SAM Expert for Strasbourg EU Projects

SEIDOR; Strasbourg; Hybride; EUR 70 000 - 100 000; Plein temps

Résumé du poste

SEIDOR in Strasbourg, France, is seeking a Senior ServiceNow Expert – Hardware Asset Management (HAM) & Software Asset Management (SAM) to join our hybrid team. You will configure, maintain and optimise HAM and SAM capabilities within ServiceNow and drive end-to-end asset life cycle management.

Ideal candidates have deep hands-on ServiceNow experience, HAM and SAM expertise, and a proven ability to work in large-scale IT environments while collaborating with cross-functional teams and ensuring

Qualifications

• Hands-on ServiceNow HAM/SAM expertise.
• Experience managing HAM/SAM lifecycle and ITAM.
• Solid CMDB and asset data governance.
• Licensing, entitlements, and reconciliation experience.
• Ability to work in large, complex IT environments.
• Analytical and troubleshooting skills.
• Eligible for EU security clearance.

Responsabilités

• Configure and optimise HAM and SAM in ServiceNow.
• Manage asset records, licenses, and entitlements.
• Support asset lifecycle and compliance activities.
• Ensure CMDB alignment with Asset Management.
• Analyse data quality and troubleshoot HAM/SAM issues.
• Assist upgrades, enhancements, and integrations.
• Gather requirements and translate to ServiceNow solutions.
• Produce technical documentation and knowledge transfer.

Connaissances

ServiceNow

HAM (Hardware Asset Management)

SAM / SAM Pro

ITAM

CMDB

Asset lifecycle management

Licensing & entitlements

Large-scale IT environments

Analytical and troubleshooting

EU security clearance eligibility

Outils

ServiceNow Discovery

IntegrationHub

MID Server

ServiceNow scripting / JavaScript

ITIL certification

Description du poste

SEIDOR in Strasbourg, France, is seeking a Senior ServiceNow Expert – Hardware Asset Management (HAM) & Software Asset Management (SAM) to join our hybrid team. You will configure, maintain and optimise HAM and SAM capabilities within ServiceNow and drive end-to-end asset life cycle management.

Ideal candidates have deep hands-on ServiceNow experience, HAM and SAM expertise, and a proven ability to work in large-scale IT environments while collaborating with cross-functional teams and ensuring