Senior Luxury Business Development Lead, Europe

CXG; Paris; On-site; EUR 90,000 - 150,000; Full time

Job summary

CXG is seeking an experienced Senior Business Development Manager - Luxury to drive high-value opportunities from Paris. You will open and develop priority verticals and strategic growth initiatives, leveraging a senior luxury network and collaborating with the Customer Development team to accelerate CXG's growth across Europe.

You will lead the full commercial cycle, design compelling proposals, and coordinate with Risk, Legal, and Account teams to secure long-term client partnerships.

Qualifications

• Master's degree in a relevant field (Business/Marketing/Communications) is required.
• Minimum 8 years of experience in business development, strategic sales, account development, or consulting.
• Deep knowledge of the luxury, retail, or premium services ecosystem with a senior-level network.
• Proven track record of originating opportunities, winning new logos, and closing multi-stakeholder deals.
• Experience preparing and leading complex proposals, RFPs, and tender responses in a consultative environment.
• Credibility to engage C-level, regional, and operational stakeholders.
• Strong negotiation and commercial judgment around pricing, scope, and contracts.
• Excellent presentation, storytelling, and written communication skills.
• High ownership, autonomy, resilience, and accountability with a collaborative mindset.
• Fluency in French and English; additional languages are a plus.

Responsibilities

• Translate growth priorities into focused business development plans for selected verticals and accounts.
• Leverage your network to access senior decision-makers and create high-potential opportunities.
• Build and manage a qualified new-business pipeline, opening doors and converting prospects into clients.
• Support the broader Customer Development team on strategic pursuits and tender responses.
• Lead the full commercial cycle from prospecting and qualification to proposal, negotiation, and closing.
• Design compelling proposals that articulate CXG's value with pricing, margins, scope, and contracts.
• Promote cross-practice collaboration and go-to-market for CXG’s new solutions across multiple domains.
• Work with Customer Success, regional leaders, Operations, and Practice Leads to deliver integrated solutions.
• Ensure smooth handovers to Customer Success and maintain involvement in early client relationships.

Skills

Hunter mindset

Senior-level network in luxury

Negotiation & commercial judgment

Presentation & storytelling

Written communication

Education

Master's degree in Business/Marketing/Communications

Job description

CXG is seeking an experienced Senior Business Development Manager - Luxury to drive high-value opportunities from Paris. You will open and develop priority verticals and strategic growth initiatives, leveraging a senior luxury network and collaborating with the Customer Development team to accelerate CXG's growth across Europe.

You will lead the full commercial cycle, design compelling proposals, and coordinate with Risk, Legal, and Account teams to secure long-term client partnerships.