Senior Engineer, Field Service

Dell Inc.; Île-de-France; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Dell Technologies in France is seeking a Senior Engineer for Field Service to install, configure, and integrate complex solutions at customer sites, following SOPs for safety and consistency.

You will troubleshoot, repair, and maintain systems while collaborating with product teams and sales to ensure customer success and smooth handoffs.

This role involves field work across Île-de-France, requiring a customer-focused mindset and strong communication alongside technical expertise.

Description du poste

Senior Engineer, Field Service

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive,and focused. Taking our technical skills to customer sites,we’reresponsible for everything from installation, configuration,and integration,through tomaintenance,troubleshootingand repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers,and sales specialists to provide solutions.

Whatyou’llachieve:

As a Senior Engineer, you will perform installations, maintenance, and repairs that make complex solutions reliable and easy tooperate.You’llfollow established SOPs and templates to ensure consistency and safety. You will partner with customers and product teams tovalidateaccuracy before handoff.

Join us to do the best work of your career and make a profound social impact as aSenior Engineeron ourField Serviceteam.