Senior Field Service Engineer — On-Site Solutions & Repairs

Dell GmbH; Île-de-France; Sur place; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Dell Technologies is seeking a Senior Engineer for Field Service to perform installations, maintenance and repairs that ensure reliable solutions for our customers. You will operate on customer sites, following SOPs and templates to maintain safety and consistency, and coordinate with customers to understand precise needs.

You will partner with product teams and field staff to validate accuracy before handoff, contributing to a seamless service experience and customer satisfaction.

Responsabilités

• Perform installations, maintenance and repairs of complex solutions at customer sites.
• Follow established SOPs and templates to ensure consistency and safety.
• Collaborate with customers, product teams and field personnel to validate accuracy before handoff.

Description du poste

Dell Technologies is seeking a Senior Engineer for Field Service to perform installations, maintenance and repairs that ensure reliable solutions for our customers. You will operate on customer sites, following SOPs and templates to maintain safety and consistency, and coordinate with customers to understand precise needs.

You will partner with product teams and field staff to validate accuracy before handoff, contributing to a seamless service experience and customer satisfaction.