Technician, Generalist Service Representative

Schneider Electric; Lesquin; Sur place; EUR 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Comprehensive technical training

Career advancement potential

Collaborative team environment

Résumé du poste

Schneider Electric is seeking a Service Technician to join their field services team in Lesquin, Hauts-de-France. In this role, you'll be responsible for installing, maintaining, and troubleshooting customer systems, ensuring safety and performance standards are met. You'll engage with clients and tackle technical challenges, supported by comprehensive training and career advancement opportunities.

The ideal candidate will have a customer-focused mindset and strong problem-solving skills, able to work independently and as part of a collaborative team.

Qualifications

• Customer-focused approach with strong interpersonal skills.
• Resilience to adapt to changing conditions and solve problems.
• Attention to detail ensuring quality and safety standards.

Responsabilités

• Install, commission, and maintain customer systems.
• Perform onsite troubleshooting and preventive maintenance.
• Create technical documentation and service reports.
• Engage with customers to understand their needs.

Connaissances

Active Listening

Customer Support

Maintenance and Repair

Problem Solving

Safety Standards

Technical Documentation

Time Management

Description du poste

Join our field services team as a Service Technician and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands‑on with advanced systems, solve real‑world technical challenges, and build lasting customer relationships.

What will you do?

• Install, commission, and maintain customer systems according to established procedures and safety standards
• Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance
• Create accurate technical documentation and service reports that support quality and compliance
• Engage with customers to understand their needs and identify opportunities for additional support

What are the key skills we are looking for?

• Active Listening — developing level; understanding customer concerns and translating them into actionable service responses
• Customer Support — foundational level; delivering responsive service that builds trust and satisfaction
• Maintenance and Repair — developing level; executing routine and corrective maintenance to ensure system reliability
• Problem Solving — developing level; diagnosing technical issues and implementing effective solutions onsite
• Safety Standards — developing level; adhering to protocols that protect you, customers, and equipment
• Technical Documentation — developing level; recording service activities accurately for compliance and continuity
• Time Management — developing level; prioritizing tasks to meet service commitments efficiently

What qualifications will make you successful?

• Customer‑focused approach with strong interpersonal skills and professionalism in the field
• Resilience and flexibility to adapt to changing conditions and solve problems independently
• Attention to detail that ensures every task meets quality and safety expectations
• Eagerness to develop technical expertise and grow within a dynamic services environment

What's in it for me?

• Comprehensive technical training and ongoing development opportunities
• Variety and challenge working across different customer sites and technologies
• Career advancement potential within a global services organization
• Collaborative team environment committed to safety, excellence, and your success

Bring your technical skills and customer focus to a team that's ready to support your growth!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.