Senior Customer Data & Analytics Strategist

Hager; Paris; Sur place; EUR 65 000 - 110 000; Plein temps

Avantages offerts par ce poste

Personalized onboarding experience

Hi University

Internal mobility

Résumé du poste

Hager Group is hiring a Customer Data & Analytics Specialist, based in Paris or Obernai (67) for a permanent contract. You will develop and govern a robust customer data ecosystem to support marketing, sales and customer experience.

You will own the Single Customer View, drive data governance and quality, build advanced analytics like segmentation and forecasting, and translate insights into actionable recommendations for cross-functional teams.

Qualifications

• 5+ years in customer analytics, CRM analytics, data management, or marketing analytics.
• Strong expertise in data platforms, governance, quality management, and modelling.
• Proficient in SQL, Power BI, Dynamics 365, Eloqua, Qualtrics, Python or R.
• Experience with predictive analytics: segmentation, churn, propensity, forecasting.
• Excellent communication and stakeholder management for data storytelling.
• Familiarity with AI and advanced analytics to drive business value.

Responsabilités

• Own and enhance the Single Customer View across systems.
• Define and enforce data governance standards and GDPR compliance.
• Develop customer analytics, segmentation, and forecasting models.
• Translate insights into actionable business recommendations.
• Collaborate with Marketing, CRM, IT, and Sales teams.

Connaissances

Customer Analytics

Data storytelling

Stakeholder management

Data governance

Analytical thinking

Outils

SQL

Power BI

Dynamics 365

Eloqua

Qualtrics

Python

R

Description du poste

Hager Group is hiring a Customer Data & Analytics Specialist, based in Paris or Obernai (67) for a permanent contract. You will develop and govern a robust customer data ecosystem to support marketing, sales and customer experience.

You will own the Single Customer View, drive data governance and quality, build advanced analytics like segmentation and forecasting, and translate insights into actionable recommendations for cross-functional teams.