Senior AI CX Sales Executive for Enterprise

Genesys Cloud Services, Inc.; Paris; Hybride; EUR 90 000 - 150 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Comprehensive benefits

Flexible, globally distributed team

Résumé du poste

Genesys Cloud Services, Inc. is seeking a Senior Account Executive in France to drive enterprise sales within the Financial Services sector. You will build executive relationships and position AI-powered CX solutions to deliver measurable business value.

In this role you will lead new business development, collaborate with Marketing and Solution Consulting, and manage forecasts in Salesforce. Fluent French and English are required in a fast-paced, globally connected environment.

Qualifications

• 7+ years of enterprise sales experience in software, cloud, or customer experience technology.
• Strong understanding of Customer Experience, AI, Cloud, and Contact Center solutions.
• Proven success in exceeding sales targets and closing complex enterprise deals.
• Excellent communication, negotiation, and presentation skills.
• Fluent French and English are required.

Responsabilités

• Lead new business development by identifying, pursuing, and closing enterprise opportunities for Genesys Cloud.
• Build and maintain trusted relationships with senior executives, business leaders, and technology stakeholders.
• Apply a consultative sales approach to understand customer challenges and position AI-powered CX solutions that improve customer experience, operational efficiency, and business outcomes.
• Stay informed about industry trends, competitive developments, and emerging technologies to position Genesys as a market leader.
• Partner with Marketing, Solution Consulting, Customer Success, and Product teams to develop account strategies and ensure customer success.
• Maintain accurate sales forecasts, CRM data, and pipeline management.
• Identify opportunities for cross-selling and account expansion.
• Negotiate and close complex enterprise agreements.
• Act as a trusted advisor, aligning customer objectives with long-term business value.

Connaissances

Enterprise sales

Executive relationships

CRM/Salesforce

Negotiation

Communication

Forecasting

Fast-paced

Formation

Bachelor's degree

Master's degree or certifications

Outils

Salesforce

Description du poste

Genesys Cloud Services, Inc. is seeking a Senior Account Executive in France to drive enterprise sales within the Financial Services sector. You will build executive relationships and position AI-powered CX solutions to deliver measurable business value.

In this role you will lead new business development, collaborate with Marketing and Solution Consulting, and manage forecasts in Salesforce. Fluent French and English are required in a fast-paced, globally connected environment.