Senior AI Solutions Architect — Enterprise AI Orchestration

Genesys; Paris; Sur place; EUR 120 000 - 160 000; Plein temps

Avantages offerts par ce poste

Flexible work culture

Mentorship & learning programs

Volunteer time & wellbeing resources

Global recognition

Résumé du poste

Genesys in Paris is seeking a Principal AI Solution Architect to lead presales AI initiatives, architect production-ready AI solutions for customer experience, and translate complex AI concepts into clear business value.

You will collaborate with sales, engineering and customers across industries, design scalable architectures, and deliver compelling demonstrations and workshops while advancing Genesys Cloud AI capabilities.

Qualifications

• Hands-on AI solution design for CX orchestration.
• Experience with LLMs, retrieval and orchestration.
• Ability to translate architecture into business value.
• Fluency in English and French.

Responsabilités

• Design end-to-end AI systems for CX use cases.
• Optimize RAG and knowledge architectures to ground AI in enterprise data.
• Establish AI evaluation frameworks and KPIs.
• Engineer contextual AI experiences with real-time data and context management.
• Design for scalability, latency and cost efficiency in enterprise environments.
• Leverage Genesys AI capabilities to articulate product value to customers.
• Support pre-sales activities: technical discovery, demos, sandbox engagements.
• Prototype AI solutions in sandbox/customer environments for validation.

Connaissances

AI architecture

Enterprise integration

Observability

Executive communication

Prompt design

Demo presentations

Sales acumen

Business value

Executive presence

Genesys Cloud

Python basics

English & French

Description du poste

Genesys in Paris is seeking a Principal AI Solution Architect to lead presales AI initiatives, architect production-ready AI solutions for customer experience, and translate complex AI concepts into clear business value.

You will collaborate with sales, engineering and customers across industries, design scalable architectures, and deliver compelling demonstrations and workshops while advancing Genesys Cloud AI capabilities.