SaaS Account Manager (Dutch/EN) – Growth & Renewals

Algolia, Inc.; Paris; Hybride; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Algolia is seeking an Account Manager to own and grow a portfolio of existing Commercial customers within our global Commercial team. You will build relationships with key stakeholders, drive retention and expansion, and ensure customers realize value from Algolia’s platform.

You will partner with Customer Success, Renewal Account Executives, and Customer Success Engineers to deliver a seamless customer experience. A consultative approach and ownership mindset are essential.

Qualifications

• Fluent in Dutch and English.
• 4+ years in a B2B SaaS sales or account management role.
• Experience owning renewals and expansion revenue.

Responsabilités

• Own and manage a large portfolio of Commercial customers, retaining and growing recurring revenue.
• Understand customer objectives and identify expansion opportunities.
• Serve as primary commercial contact with key stakeholders.
• Lead account planning and renewal conversations.
• Collaborate with Customer Success, Solutions Engineering, and Support.
• Monitor health signals to prevent churn and manage forecast.
• Provide trusted advisory to customers with insights and best practices.

Connaissances

Dutch language

English language

Account management

B2B SaaS sales

Description du poste

Algolia is seeking an Account Manager to own and grow a portfolio of existing Commercial customers within our global Commercial team. You will build relationships with key stakeholders, drive retention and expansion, and ensure customers realize value from Algolia’s platform.

You will partner with Customer Success, Renewal Account Executives, and Customer Success Engineers to deliver a seamless customer experience. A consultative approach and ownership mindset are essential.