Responsable Surface de Vente (Key Lead) - Westfield Parly 2, A&F

Abercrombie & Fitch; Le Chesnay; Sur place; EUR 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Quarterly sales incentive

Merchandise discount

Career advancement opportunities

Training and development

Résumé du poste

Abercrombie & Fitch Co. in France is seeking a Key Lead to supervise the floor, coach Brand Reps and Stock Associates, and drive in-store performance through exceptional customer experience.

You’ll handle opening/closing, POS operations, omni-channel orders, product knowledge, and visual displays while protecting assets and analyzing reports. Weekend availability and holidays required; full-time role starts at 26,835.24€ annually.

Qualifications

• High School Diploma or GED preferred.
• Retail experience of 1 year or more preferred.
• Fluent in English and French (CEFR B2) required.

Responsabilités

• Open/close routines and operate POS systems.
• Fulfill omni-channel orders and manage inventory where needed.
• Demonstrate product knowledge and build compelling visual displays.
• Analyze reports to inform decisions and protect store assets.

Connaissances

Customer service

Communication

Bilingual EN/FR

Formation

High School Diploma or GED

Description du poste

Job Description:The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.What You’ll DoPerform Opening and Closing Routines.Operate Register/Point of Sale systems.Fulfill OMNI Channel Orders.Demonstrate Product Knowledge, Brand Awareness, while driving sales.Build and maintain Visual Displays.Analyze reporting to inform decision making.Protect Store Assets & perform Inventory Control.Represent the Brand and Exemplify Company Culture and Values.AvailabilitySchedule will vary weekly but should expect to work at least 20-25 hours per week.Required availability on Saturdays and Sundays as well as certain holidays.In addition, during peak timeframes, hours will increase to support the needs of the business.What it TakesEducation- High School Diploma/ G.E.D. equivalent preferredRetail Experience- At least 1 year of retail experience is preferred.Supervisor/ Managerial Experience- No supervisory/ management experience is required.CEFR B2 Fluency in English & French, requiredMaintain a strong customer focus.Demonstrate exceptional interpersonal skills.Possess strong communication skills.Show knowledge of current fashion trends.Be energetic, outgoing, and assertive.Take initiative and show confidence.Master adaptability and flexibility.Balance multiple tasks while being detail-oriented.Engage in applied learning and proactive thinking.Exhibit a strong work ethic.What You’ll GetAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:Quarterly Sales Incentive BonusMerchandise DiscountOpportunities for Career AdvancementOpportunity to Become a Brand AffiliateTraining and DevelopmentA Global Team of People Who'll Celebrate you for Being YOUThe full time starting rate for this position is 26,835.24€ annually (i.e., the full time recruiting pay range for this position is 26,835.24€ – 26,835.24€ annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full-time equivalent hours are 35 per week.Company DescriptionAbercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANFABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.