Responsable Surface de Vente (Key Lead) - Docks 76, Hollister

Abercrombie & Fitch France SAS; France; Sur place; EUR 21 843 - 26 697; Plein temps

Avantages offerts par ce poste

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Résumé du poste

Abercrombie & Fitch France SAS is looking for a Key Lead to ensure an exceptional in-store experience for customers. The role involves acting as a Floor Supervisor, guiding brand representatives, and ensuring smooth store operations.

Preferred candidates should have a high school diploma and at least 1 year of retail experience, with fluency in English and French. This position offers a full-time salary of 24,270.84€ annually and various perks.

Qualifications

• CEFR B2 Fluency in English & French required.
• Retail Experience – At least 1 year of retail experience preferred.
• Strong work ethic and detail-oriented.

Responsabilités

• Act as Floor Supervisor, providing guidance to Brand Reps and Stock Associates.
• Perform Opening and Closing Routines.
• Drive store performance through customer experience.

Connaissances

Customer focus

Interpersonal skills

Communication skills

Knowledge of fashion trends

Initiative

Flexibility

Formation

High School Diploma / G.E.D. equivalent

Description du poste

Job Overview

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Availability Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• Education – High School Diploma / G.E.D. equivalent preferred.
• Retail Experience – At least 1 year of retail experience preferred.
• Supervisor/Managerial Experience – No supervisory/management experience required.
• CEFR B2 Fluency in English & French required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You'll Get

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who Celebrate You for Being You

Full time starting rate for this position is 24,270.84€ annually (range 24,270.84€ – 24,270.84€). The starting rate may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 35h per week.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials. The company operates a family of brands, including Abercrombie and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.

Equal Opportunity Employer

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.