Responsable Surface de Vente (Key Lead) - Rennes Alma, Hollister

Hollister Co; Rennes; On-site; EUR 22,000 - 27,000; Full time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

The position offers an opportunity to work within Abercrombie & Fitch Co.'s family of brands, supporting omni-channel initiatives and contributing to store performance while upholding the company’s culture and values. A full-time schedule includes weekends and holidays as needed.

Qualifications

• High School Diploma or GED equivalent preferred.
• Retail experience of 1 year or more preferred.
• CEFR B2 Fluency in English & French required.
• Strong communication and interpersonal skills.

Responsibilities

• Lead opening and closing routines.
• Operate register/point-of-sale systems.
• Fulfill Omni Channel orders and maintain visuals.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory controls.
• Represent the brand and embody company culture and values.

Skills

Customer service

Communication

Interpersonal skills

Bilingual English/French

Education

High School Diploma/GED

Tools

POS systems

Job description

Job Description:The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.What You’ll DoPerform Opening and Closing Routines.Operate Register/Point of Sale systems.Fulfill OMNI Channel Orders.Demonstrate Product Knowledge, Brand Awareness, while driving sales.Build and maintain Visual Displays.Analyze reporting to inform decision making.Protect Store Assets & perform Inventory Control.Represent the Brand and Exemplify Company Culture and Values.AvailabilitySchedule will vary weekly but should expect to work at least 20-25 hours per week.Required availability on Saturdays and Sundays as well as certain holidays.In addition, during peak timeframes, hours will increase to support the needs of the business.What it TakesEducation- High School Diploma/ G.E.D. equivalent preferredRetail Experience- At least 1 year of retail experience is preferred.Supervisor/ Managerial Experience- No supervisory/ management experience is required.CEFR B2 Fluency in English & French, requiredMaintain a strong customer focus.Demonstrate exceptional interpersonal skills.Possess strong communication skills.Show knowledge of current fashion trends.Be energetic, outgoing, and assertive.Take initiative and show confidence.Master adaptability and flexibility.Balance multiple tasks while being detail-oriented.Engage in applied learning and proactive thinking.Exhibit a strong work ethic.What You’ll GetAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:Quarterly Sales Incentive BonusMerchandise DiscountOpportunities for Career AdvancementOpportunity to Become a Brand AffiliateTraining and DevelopmentA Global Team of People Who'll Celebrate you for Being YOUAny job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.The full time starting rate for this position is 24,950.28€ annually (i.e., the full time recruiting pay range for this position is 24,950.28€–24,950.28€ annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 35 per week.Company DescriptionAbercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANFABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.Work Location: In person