Rental Sales Agent: Elevate Service & Boost Sales

europcar; Vaulx-en-Velin; On-site; EUR 21,000 - 30,000; Full time

Job summary

Europcar Mobility Group is seeking a proactive Rental Sales Agent to join our Network & Stations team. You will be the first point of contact for customers, handling reservations and rental documents while delivering a seamless rental experience.

In this entry-level role, you will learn to offer optional coverage, upgrades, and additional services to maximize sales, ensure policy compliance, and provide outstanding service in a fast-paced environment at our Vaulx-en-Velin location.

Qualifications

• Sales-driven with a customer-first mindset.
• Experience handling reservations and rental processes is a plus.
• Strong communication and rapport-building skills.

Responsibilities

• Handle reservations and rental agreements with accuracy.
• Ensure customers are welcomed and receive exceptional service from start to finish.
• Promote optional coverage products, vehicle upgrades, and services to maximize sales.
• Adhere to rental policies and procedures for compliant transactions.
• Identify additional services that enhance the rental experience.
• Support branch operations as requested by management.

Skills

Sales experience

Customer service

Communication skills

Job description

Europcar Mobility Group is seeking a proactive Rental Sales Agent to join our Network & Stations team. You will be the first point of contact for customers, handling reservations and rental documents while delivering a seamless rental experience.

In this entry-level role, you will learn to offer optional coverage, upgrades, and additional services to maximize sales, ensure policy compliance, and provide outstanding service in a fast-paced environment at our Vaulx-en-Velin location.