Rental Sales Advisor – Exceptional Service & Growth

Europcar Group; Strasbourg; Hybride; EUR 22 000 - 30 000; Plein temps

Résumé du poste

Europcar Mobility Group in Strasbourg is seeking a driven Rental Sales Agent to deliver exceptional customer service while maximizing sales opportunities. You will be the first point of contact for customers, guiding them through reservations and rental agreements with professionalism.

In this entry-level role, you will promote optional coverage products, upgrades, and additional services to boost revenue, while adhering to company policies and delivering a seamless rental experience.

Qualifications

• Evidence of sales experience in a dynamic environment.
• Strong customer service skills and professional communication.
• Ability to meet and exceed sales targets and work under pressure.

Responsabilités

• Handle reservations and process rental agreements with accuracy and professionalism.
• Ensure every customer is welcomed and treated with respect, providing outstanding service from start to finish.
• Maximize sales by offering optional coverage, vehicle upgrades, prepaid gas, and additional services while ensuring compliance.
• Use effective sales techniques, build rapport, and overcome objections to close rentals.
• Adhere to rental policies to ensure smooth, compliant transactions.
• Identify additional services to enhance the rental experience for customers.
• Deliver unmatched service, ensuring customer satisfaction at every step of the rental process.
• Support branch operations with additional duties as needed by management.

Connaissances

Sales

Customer Service

Communication

Retail

Outils

POS systems

Description du poste

Europcar Mobility Group in Strasbourg is seeking a driven Rental Sales Agent to deliver exceptional customer service while maximizing sales opportunities. You will be the first point of contact for customers, guiding them through reservations and rental agreements with professionalism.

In this entry-level role, you will promote optional coverage products, upgrades, and additional services to boost revenue, while adhering to company policies and delivering a seamless rental experience.