Lyon Rental Sales Agent — Customer-Driven & Target-Focused

Europcar Group; Lyon; Hybride; EUR 21 000 - 29 000; Plein temps

Résumé du poste

Europcar Mobility Group in Lyon is seeking a Rental Sales Agent to deliver excellent customer service and maximize sales opportunities at the counter. This entry-level role involves handling reservations and rental agreements, welcoming customers, and promoting optional coverage products and services to ensure a seamless rental experience.

The position is based in Lyon within the Network & Stations team of the Operations function, offering opportunities to develop sales and customer service

Responsabilités

• Handle reservations and process rental agreements with accuracy and professionalism
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish
• Maximize sales opportunities by offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services with 100% compliance
• Utilize effective sales techniques by building rapport, highlighting features/benefits, and overcoming objections
• Adhere to rental policies for smooth transactions
• Assist customers by identifying additional services or products to enhance the rental experience
• Support branch operations by performing additional duties as requested by management

Description du poste

Europcar Mobility Group in Lyon is seeking a Rental Sales Agent to deliver excellent customer service and maximize sales opportunities at the counter. This entry-level role involves handling reservations and rental agreements, welcoming customers, and promoting optional coverage products and services to ensure a seamless rental experience.

The position is based in Lyon within the Network & Stations team of the Operations function, offering opportunities to develop sales and customer service