Remote Travel Concierge — Luxury Bookings & Growth

Manatal; Toulouse; A distancia; EUR 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Travel perks

Ongoing training

Descripción de la vacante

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout the travel journey. You will serve as a trusted point of contact from initial booking to post-trip follow-up, ensuring a seamless, personalized experience.

The role emphasizes attention to detail, service orientation, and a passion for travel. The position offers a 100% remote work environment, opportunities for growth, access to travel perks, and ongoing training within

Formación

• Customer service experience in travel, hospitality, or related fields.
• Ability to manage multiple client requests while staying organized.
• Interest in travel and helping clients plan memorable experiences.

Responsabilidades

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate information on destinations, requirements, and agency policies.
• Coordinate booking details and confirm itineraries for accuracy.
• Proactively follow up with clients before and after travel.
• Address client concerns with empathy and solution-oriented thinking.
• Maintain accurate documentation and update booking systems.

Conocimientos

Communication skills

Customer service experience

Organizational skills

Tech savviness

Multitasking

Travel knowledge

Herramientas

Booking systems

Descripción del empleo

Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout the travel journey. You will serve as a trusted point of contact from initial booking to post-trip follow-up, ensuring a seamless, personalized experience.

The role emphasizes attention to detail, service orientation, and a passion for travel. The position offers a 100% remote work environment, opportunities for growth, access to travel perks, and ongoing training within