Remote Revenue & CS Ops Specialist (CRM Expert)

YO AI Labs; Lyon; À distance; EUR 56 000 - 89 000; Plein temps

Résumé du poste

YO AI Labs is seeking a Sales, Revenue, or Customer Success Operations Expert to join as a remote contractor. You will optimize CRM workflows, ensure data accuracy, and deliver clear reporting across revenue systems.

Key tasks include configuring Salesforce or HubSpot, integrating revenue tooling, and building scalable processes. You will collaborate closely with sales and CS teams, documenting guidelines and driving adoption of best practices.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.
• Hands-on CRM configuration and management experience.
• Experience with at least two revenue-related tools outside the CRM.
• Strong operational judgment and problem-solving skills.
• Excellent written and verbal communication.
• Strong understanding of data accuracy, reporting, and workflow management.

Responsabilités

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Connaissances

CRM configuration

Data reporting

Communication

Process improvement

Analytical thinking

Outils

Salesforce

HubSpot

Description du poste

YO AI Labs is seeking a Sales, Revenue, or Customer Success Operations Expert to join as a remote contractor. You will optimize CRM workflows, ensure data accuracy, and deliver clear reporting across revenue systems.

Key tasks include configuring Salesforce or HubSpot, integrating revenue tooling, and building scalable processes. You will collaborate closely with sales and CS teams, documenting guidelines and driving adoption of best practices.