SaaS Revenue Ops & CRM Systems Architect (Remote)

OpenTrain AI, Inc.; France; Hybride; EUR 37 000 - 73 000; Temps partiel

Résumé du poste

OpenTrain AI, Inc. is seeking a remote, part-time contractor with hands-on SaaS revenue operations experience to optimize CRM configurations and related tooling.

The role focuses on Salesforce/HubSpot setup, data integrity, and workflow design to support sales and customer success teams. Candidates should have 4+ years in revenue or CS operations, strong documentation skills, and the ability to simplify complex processes while driving adoption across multiple revenue systems.

Qualifications

• At least 4 years in sales, revenue, or customer success operations in a SaaS environment.
• CRM configuration and maintenance responsibility.
• Experience administering two or more connected tools outside the CRM (e.g., CPQ, billing, ticketing, project tracking).

Responsabilités

• Configure and improve CRM platforms such as Salesforce, HubSpot, or comparable systems.
• Manage connected tools for quoting, billing, ticketing, project tracking, onboarding, and workflow automation.
• Create and document workflows that support changing business needs and adoption by sales and customer success teams.
• Check data quality across connected systems, identify discrepancies, and resolve operational issues.
• Review conflicts between operational policies and recommend practical, sustainable resolutions.
• Prepare clear reports and documentation that improve transparency and usability.
• Share feedback on system usability and adoption to support better operational practices and AI training data.

Connaissances

CRM administration

Data quality

Reporting

Stakeholder engagement

Revenue operations

SaaS knowledge

Process improvement

Outils

Salesforce

HubSpot

CPQ

Billing tools

Ticketing systems

Project tracking

Integrations

Description du poste

OpenTrain AI, Inc. is seeking a remote, part-time contractor with hands-on SaaS revenue operations experience to optimize CRM configurations and related tooling.

The role focuses on Salesforce/HubSpot setup, data integrity, and workflow design to support sales and customer success teams. Candidates should have 4+ years in revenue or CS operations, strong documentation skills, and the ability to simplify complex processes while driving adoption across multiple revenue systems.