Remote Japanese Customer Support Specialist

Next Job Abroad; Paris; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation support

Competitive salary

Health care

Job summary

Next Job Abroad is seeking Japanese-speaking customer support professionals for multiple projects across Greece, with remote options from Greece available. You will handle customer inquiries via phone, chat and email, and manage cases to timely closure.

Ideal candidates have fluent Japanese and strong English communication, along with excellent soft skills, problem-solving ability, and the capacity to multitask in a fast-paced team setting.

Qualifications

• Fluency in Japanese is required.
• Very good communication skills in English.
• Exceptional communication and soft skills, plus problem-solving abilities.
• Computer literacy and being tech-savvy.
• Resourceful and able to multitask in a fast-paced environment.
• Thrives as a team player in a dynamic setting.

Responsibilities

• Communicate with customers via phone, chat, and email.
• Track and follow cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand.
• Build and maintain professional relationships with partners.
• Work toward targets set by client and internal goals.

Skills

Japanese fluency

English communication

soft skills

problem solving

tech savviness

multitasking

team player

Job description

Next Job Abroad is seeking Japanese-speaking customer support professionals for multiple projects across Greece, with remote options from Greece available. You will handle customer inquiries via phone, chat and email, and manage cases to timely closure.

Ideal candidates have fluent Japanese and strong English communication, along with excellent soft skills, problem-solving ability, and the capacity to multitask in a fast-paced team setting.