Japanese Customer Service Representative | Relocate to Greece

Next Job Abroad; Paris; Sur place; EUR 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Free online Greek courses

Comprehensive healthcare benefits

Performance-based bonuses

Paid flight and airport transfer

Résumé du poste

Next Job Abroad is looking for a Japanese Customer Service Representative to join a team in Athens. This role involves assisting customers with technical support and inquiries through various communication channels while immersing in Greek culture. The ideal candidate should be fluent in Japanese and have a B2 level of English. The company offers a complete relocation package, professional training, and benefits such as health coverage and language learning opportunities.

Qualifications

• Must hold a valid EU Passport or EU National ID card due to local labor regulations.
• Comfortable navigating digital tools and multitasking across different software platforms.

Responsabilités

• Assist customers via phone, email, or chat with technical troubleshooting.
• Use empathy and active listening skills to understand customer needs.
• Participate in industry-leading training programs.

Connaissances

Fluency in Japanese (Native or C1 level)

B2 level of English

Empathy and patience

Technological proficiency

Description du poste

Japanese Customer Service Representative - The Ultimate Expat Experience in Athens

Are you ready to turn your career into an adventure? We are seeking vibrant, communicative individuals to join one of the world's leading outsourcing partners at their state‑of‑the‑art hub in Athens, Greece. This isn't just a job; it's an invitation to live in the cradle of Western civilization while representing some of the most prestigious global brands in tech, retail, and travel.

The Experience

• Sun & Culture: Spend your weekends exploring the Acropolis, lounging on the Athenian Riviera, or island‑hopping across the Aegean.
• A Smooth Landing: We provide a complete relocation package, including flight tickets, airport pickup, and initial hotel accommodation to help you settle into your new Mediterranean lifestyle.
• Modern Workspace: Work in "Great Place to Work" certified environments featuring onsite cafeterias, relaxation zones, and organized social events.

Your Role

• Solve & Support: Assist customers via phone, email, or chat with technical troubleshooting, billing inquiries, or general product information.
• Listen & Engage: Use your empathy and active listening skills to understand customer needs and provide tailored solutions.
• Learn & Grow: Participate in industry‑leading training programs designed to sharpen your communication and technical skills.

Requirements

• Work Authorization: Must hold a valid EU Passport or EU National ID card (EU Citizenship is required due to local labor regulations).
• Language Mastery: Fluency in Japanese (Native or C1 level).
• English Skills: A B2 level of English is required for internal training and communication.
• Tech Savvy: Comfortable navigating digital tools and multitasking across different software platforms.
• Soft Skills: Strong empathy, patience, and a genuine desire to help people.

Benefits

• Language Learning: Master the local tongue with free online Greek courses provided to all employees.
• Health & Lifestyle: Access comprehensive healthcare benefits and exclusive employee discounts at local shops and services.
• Professional Growth: Hit the ground running with full paid training delivered by our team of certified instructors.
• Relocation: Travel with ease thanks to a paid flight, airport transfer, and initial hotel accommodation.
• Extra Earnings: Enjoy performance‑based bonuses and a total of 14 salaries per year (including holiday bonuses).