Remote French Customer Support - Greece Relocation Included

Cross Border Talents; Montpellier; À distance; EUR 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Relocation package

Healthcare coverage

Housing support

Flight provided

Paid training

Social events

Career progression

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Support agent to work remotely from Greece with relocation support. You will handle customer queries in French, provide clear information, and resolve issues with empathy in a multinational team.

Responsibilities include logging cases in CRM, following up, and collaborating with teammates to uphold service quality. A relocation package and training are provided, with full-time employment and a bonus structure based on performance.

Qualifications

• Fluent in French; strong English skills (B2 minimum).
• Excellent written and verbal communication capability.
• Able to work in a cross-cultural international team.

Responsabilités

• Handle customer queries via phone, chat and email in French.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems, follow-up, and track outcomes.
• Collaborate with team members to maintain service quality.

Connaissances

French language proficiency

English intermediate

Communication skills

Problem solving

Team collaboration

Outils

CRM software

Description du poste

Cross Border Talents is seeking a French-speaking Customer Support agent to work remotely from Greece with relocation support. You will handle customer queries in French, provide clear information, and resolve issues with empathy in a multinational team.

Responsibilities include logging cases in CRM, following up, and collaborating with teammates to uphold service quality. A relocation package and training are provided, with full-time employment and a bonus structure based on performance.