Remote French Customer Support - Greece Relocation Included

Cross Border Talents; Montpellier; Remote; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation package

Healthcare coverage

Housing support

Flight provided

Paid training

Social events

Career progression

Job summary

Cross Border Talents is seeking a French-speaking Customer Support agent to work remotely from Greece with relocation support. You will handle customer queries in French, provide clear information, and resolve issues with empathy in a multinational team.

Responsibilities include logging cases in CRM, following up, and collaborating with teammates to uphold service quality. A relocation package and training are provided, with full-time employment and a bonus structure based on performance.

Qualifications

• Fluent in French; strong English skills (B2 minimum).
• Excellent written and verbal communication capability.
• Able to work in a cross-cultural international team.

Responsibilities

• Handle customer queries via phone, chat and email in French.
• Provide accurate information and resolve issues with empathy.
• Log cases in CRM systems, follow-up, and track outcomes.
• Collaborate with team members to maintain service quality.

Skills

French language proficiency

English intermediate

Communication skills

Problem solving

Team collaboration

Tools

CRM software

Job description

Cross Border Talents is seeking a French-speaking Customer Support agent to work remotely from Greece with relocation support. You will handle customer queries in French, provide clear information, and resolve issues with empathy in a multinational team.

Responsibilities include logging cases in CRM, following up, and collaborating with teammates to uphold service quality. A relocation package and training are provided, with full-time employment and a bonus structure based on performance.