Recruitment Advisor

Jobtailor; Troyes; Sur place; EUR 42 000 - 62 000; Plein temps

Résumé du poste

Troyes School of Design seeks an energetic student recruitment specialist to engage with prospective students by phone, email, and online meetings. You will manage a high-volume prospect flow, guide applicants through enrolment, and maintain precise CRM records with thorough follow-up.

Experience in higher education recruitment and a customer-centric mindset are essential, with a focus on achieving targets and providing excellent service to international students.

Qualifications

• Bachelor’s degree or honours in Marketing, Business, Technology, or related field preferred.
• At least 2 years in sales, closing deals, with revenue targets.
• Experience in higher education recruitment or e-learning preferred.

Responsabilités

• Promote the Troyes School of Design’s programme offering to prospective students by phone, email, and online meetings.
• Proactively manage a high volume of prospects by phone, SMS, video conferences, email, and chat, often making more than 70 outbound calls per day.
• Support prospective students from enquiry through application, admission, enrolment, and final registration.
• Guide students towards the programme best aligned with career aspirations and visa requirements where applicable.
• Maintain CRM tools and student information accurately and diligently.
• Identify new recruitment opportunities and contribute to process improvements.

Connaissances

Sales experience

CRM management

Customer needs assessment

Negotiation skills

Communication skills

Active listening

English language

Sales Argumentation

Formation

Bachelor’s Degree in Marketing

Bachelor’s Degree in Business

Bachelor’s Degree in Technology

Outils

CRM Tools

Description du poste

• Promote the Troyes School of Design’s programme offering to prospective students by phone, email, and online meetings
• Proactively manage a high volume of prospects by phone, SMS, video conferencing, email, and chat, often making more than 70 outbound calls per day
• Continuously develop knowledge of and master the institution’s programmes and training offering
• Provide prospective students with personalised advice tailored to their needs
• Support prospective students from their initial enquiry through application, admission, enrolment, and final registration
• Guide students towards the programme most aligned with their career aspirations
• Advise international students on visa, immigration, and compliance requirements where applicable
• Build and maintain relationships with prospective students and keep them informed throughout the enrolment process
• Ensure an excellent level of service for students and stakeholders
• Represent the Troyes School of Design in a professional, positive, and engaging manner
• Maintain CRM tools and student information accurately and diligently
• Identify new business and student recruitment opportunities
• Contribute to the continuous improvement of recruitment processes and candidate conversion strategies
• Collaborate with stakeholders across the Troyes School of Design, resource teams, recruitment advisors from other schools, senior management, programme directors, students, parents, schools, referral partners, and service providers

Requirements

• At least 1 year of experience in the higher education sector
• At least 2 years of full-time professional experience in sales, in a role involving closing deals
• At least 1 year of experience managing complex sales cycles involving multiple touchpoints and decision-makers
• At least 2 years of experience meeting revenue targets and performance quotas
• At least 2 years of experience managing a sales pipeline and reporting through a CRM
• Strong sales argumentation, negotiation, and business development skills
• Fast learner with a high level of rigour and attention to detail, along with excellent written and verbal communication skills
• Positive, solution-oriented mindset and an interest in higher education
• Strong analytical and reporting skills
• Good command of English preferred
• Previous experience in education or e-learning preferred
• Bachelor’s degree or honours degree in Marketing, Business, Technology, or a related field preferred
• At least 1 year of experience in a management or team leadership role preferred
• Active listening skills
• Strong ability to identify and understand customer needs
• Commercial acumen
• Excellent verbal communication skills
• Excellent interpersonal skills
• Patience and diplomacy

Core Competencies

Demonstrates expertise in student recruitment and relationship management, with a strong focus on sales strategies and customer needs assessment. Proficient in utilizing CRM tools for managing sales pipelines and reporting, while providing personalized guidance to prospective students.

Highest-signal resume keywords

• Sales Argumentation
• Negotiation Skills
• CRM Management
• Customer Needs Assessment
• Higher Education Experience

Hard Skills

• Sales Management
• Pipeline Management
• Reporting Skills
• Analytical Skills
• Business Development

Soft Skills

• Active Listening
• Attention to Detail
• Excellent Communication
• Interpersonal Skills
• Solution-Oriented Mindset

Certifications & Qualifications

• Bachelor’s Degree in Marketing
• Bachelor’s Degree in Business
• Bachelor’s Degree in Technology

Industry Keywords

• Higher Education
• Student Recruitment
• E-Learning
• Visa Compliance
• Enrollment Process

Tools & Technologies

• CRM Tools