Quality Expert - Chinese skills required

Cainiao Group; Saint-Ouen-sur-Seine; Sur place; EUR 45 000 - 65 000; Plein temps

Résumé du poste

Cainiao Group in Saint-Ouen-sur-Seine is seeking a professional to oversee daily operations, ensuring process compliance. The job requires expertise in KPI creation, analytical skills, and process improvement strategies, alongside a Master's degree in logistics or supply chain management. Candidates must be proficient in French, English, and Chinese. This role involves collaboration with various teams to enhance performance and address challenges effectively.

Responsabilités

• Ensure daily process implementation with operational team.
• Assist in setting up and monitoring quality-related KPIs.
• Process mapping and audit grid establishment.
• Implement audits and follow up with cross-functional teams.
• Attend weekly quality reviews with cross-functional teams.
• Challenge processes to improve KPIs.
• Collaborate on daily issues and report Root Causes.
• Data crunch on quality topics related to improvement.

Connaissances

KPI creation and monitoring

New/improve processes

Deep dive analysis

SQL

French

English

Chinese

Formation

Master degree in logistics / supply chain / lean management

Description du poste

Main missions

• Ensure that all defined processes are implemented with the operational team on a daily basis
• Assist in the setup and monitoring of the quality related KPIs

Main functions

• Process mapping and establishing an audit grid for each operational process
• Implement and create audits and their follow-up with cross‑functional teams (operations, sales, projects, quality, customer service, linehaul, etc.)
• Attend weekly quality reviews with cross‑functional teams
• Challenge processes to improve KPIs with elaborating new functions in system / in operational flow
• Collobarate with OPS teams on daily issues encountered and report Root Cause / Action plan
• Data crunsh on quality topics related to KPI / process improvement

Requirements

• Master degree in logistics / supply chain / lean management
• Hard skills required for this job: KPI creation and monitoring, New/ improve processus /lean, Deep dive analysis, SQL (must)
• French, English and Chinese can work as working language.