Pre-Sales Engineer

Monday.com; Paris; On-site; EUR 65,000 - 95,000; Full time

Job summary

Monday.com is expanding its sales engineering team. We are seeking an experienced Pre-Sales Engineer to understand and communicate our platform's technical capabilities, support demos and PoCs, and collaborate with Sales and Product teams to deliver customer-focused solutions.

You will engage with potential and existing customers, craft compelling sales pitches, address security concerns, and contribute to enterprise sales cycles with a strategic mindset.

Qualifications

• 4+ years of experience in a Pre-Sales Engineering, Solutions Consulting, Sales Engineering, or similar customer-facing technical role, ideally in a SaaS environment.
• Experience with CRM, ITSM, whiteboarding, or software development is a significant advantage.
• Deep technical curiosity and a strong understanding of how IT systems work in a business context.
• Strong communication and customer-facing skills, with the ability to build credibility with both technical and business stakeholders.
• Ability to explain and articulate complex technical concepts to non-technical audiences.
• Strong business process mapping skills and the ability to translate business requirements into technical solutions.
• Experience responding to technical questions, security requirements, and due diligence requests from customers.

Responsibilities

• Take part in demos and proofs-of-concept for potential and existing customers.
• Assist in crafting Sales Pitches with sales managers and providing value-add solutions for customers.
• Assist in handling security concerns and providing high-quality RFP responses as part of enterprise selling methodologies.
• Establish the team’s methodologies and streamline our sales processes.
• Work closely with Sales, Product, Customer Success, and Professional Services.

Skills

Communication skills

Customer-facing

Business process mapping

Technical curiosity

Explain complex tech

Tools

CRM systems

ITSM tools

Whiteboarding tools

Software development

Job description

the company is building the AI work platform that not only helps manage and orchestrate work, but also does the work for you. Over 250,000 customers across departments worldwide use the company to bring people, workflows, and AI agents together on one flexible platform, where AI doesn't just assist, it executes. From work management and CRM to service and dev, every product in our ecosystem runs on the same AI layer, automating tasks, running workflows, and helping teams deliver exponentially more with less effort.

We move fast with big impact, fueled by a vibrant, ownership-driven culture where you’re empowered to shape how organizations achieve more and outpace their competition.

Our sales team is growing, and we are looking for an experienced Pre-Sales Engineer (SE).

As an SE at the company, you’ll play a critical role in helping our potential & existing customers understand & maximize the value of our platform. Through your deep product knowledge, expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our sales team with the sales processes.

We are looking for experienced individuals who would be able to establish the team’s methodologies and streamline our sales processes. You’ll be a strategic member of our team working closely with Sales, Product, Customer Success, Professional Services, etc.

About The Role:

• As a pre-sales engineer, you will be required to have a deep understanding of our product's technical capabilities and inner workings.

• You will take part in demos & proofs-of-concept for potential and existing customers.

• You will assist in crafting Sales Pitches with sales managers and providing value-add solutions for customers.

• You will be required to assist in handling security concerns & providing high-quality RFP responses as part of our enterprise selling methodologies and strategic sales cycles.

Requirements:

• 4+ years of experience in a Pre-Sales Engineering, Solutions Consulting, Sales Engineering, or similar customer-facing technical role, ideally in a SaaS environment

• Experience with software in areas such as CRM, ITSM, whiteboarding, or software development is a significant advantage

• Deep technical curiosity and a strong understanding of how IT systems work in a business context

• Strong interest in AI and the ability to keep up with the rapidly evolving AI landscape and its impact on software and business processes

• Excellent communication and customer-facing skills, with the ability to build credibility and trust with both technical and business stakeholders

• Ability to clearly explain and articulate complex technical concepts to non-technical audiences

• Strong business process mapping skills and the ability to translate business requirements into technical solutions

• Experience responding to technical questions, security requirements, and due diligence requests from customers