Senior IT Operations & Incident Lead - Strasbourg On-site

EUROPEAN DYNAMICS; Strasbourg; Sur place; EUR 70 000 - 110 000; Plein temps

Résumé du poste

EUROPEAN DYNAMICS is seeking a Senior Operations Support Engineer based in Strasbourg, France. The role is on-site or at client premises, joining the Development team to support a major client’s IT operations.

Key duties include incident management, root-cause analysis, monitoring strategy design, preventive maintenance, and deployment plan validation with DevSecOps and Database Administration teams. Strong English required.

Qualifications

• University degree in IT or a related field.
• 7+ years of experience in enterprise IT operations.
• Proven ability to manage cross-system incidents.
• Strong Linux/Unix, container orchestration and CI/CD experience.

Responsabilités

• Manage high-severity incidents across interconnected systems.
• Lead root-cause analyses and post-incident reviews.
• Define monitoring strategies and optimize observability.
• Coordinate preventive maintenance and environment optimization.
• Validate deployment plans with DevSecOps and DB teams.

Connaissances

Incident management

Root-cause analysis

Monitoring & observability

Communication with stakeholders

ITIL processes

Formation

Bachelor's degree in IT or relevant discipline

Outils

Terraform

Red Hat OpenShift

Ansible Automation Platform

Docker/Podman

Kubernetes

Prometheus

Grafana

Elasticsearch

GitHub/Git

SonarQube

Description du poste

EUROPEAN DYNAMICS is seeking a Senior Operations Support Engineer based in Strasbourg, France. The role is on-site or at client premises, joining the Development team to support a major client’s IT operations.

Key duties include incident management, root-cause analysis, monitoring strategy design, preventive maintenance, and deployment plan validation with DevSecOps and Database Administration teams. Strong English required.