Pet Hospital Client Experience Coordinator

A Caring Doctor (New Jersey), P.C.; Nouvelle-Calédonie; Sur place; EUR 18 096 - 20 508; Plein temps

Avantages offerts par ce poste

Medical Insurance

401(k) Plan

Paid Time Off

Résumé du poste

A Caring Doctor (New Jersey), P.C. is seeking a Client Service Coordinator to manage client and pet flow, support the veterinary team, and ensure welcoming, efficient service.

The role emphasizes front desk operations, appointment scheduling, retail, and client education on wellness plans, with weekend and evening hours. A strong candidate demonstrates English fluency, superb communication, and the ability to multitask in a busy hospital environment.

Qualifications

• High school diploma or equivalent preferred.
• One year of customer service experience is preferred.
• Medical background knowledge is advantageous.
• Fluency in English is required.

Responsabilités

• Live and exemplify company principles within self and team.
• Recruit new clients by promoting hospital services and managing client flow.
• Maximize patient flow to support wellness plan clients and staff productivity.
• Provide professional, efficient service and educate clients about pet health and services.
• Assist clients with documentation, pet records, and invoicing; schedule appointments.

Connaissances

Customer Focus

Integrity & Trust

Communication Skills

Time Management

Client Service Skills

Listening

Peer Relationships

Formation

High School Diploma or equivalent

One year related experience preferred

Medical background knowledge

Description du poste

A Caring Doctor (New Jersey), P.C. is seeking a Client Service Coordinator to manage client and pet flow, support the veterinary team, and ensure welcoming, efficient service.

The role emphasizes front desk operations, appointment scheduling, retail, and client education on wellness plans, with weekend and evening hours. A strong candidate demonstrates English fluency, superb communication, and the ability to multitask in a busy hospital environment.