Patient Care Coordinator

Happy Feet Podiatry LLC; Ambrus; Sur place; EUR 26 000 - 36 000; Plein temps

Résumé du poste

Happy Feet Podiatry LLC seeks a compassionate Patient Care Coordinator to support patients, families, referral partners, and providers through the care journey.

As the primary contact, you will facilitate onboarding, coordinate new patient intake, assist with documentation and insurance verification, and ensure timely communication across patients, pharmacies, and care teams to deliver a seamless patient experience.

Qualifications

• Excellent communication and interpersonal skills.

Responsabilités

• Serve as primary contact for patients, families, and referral sources.
• Coordinate new patient intake and onboarding activities.
• Assist with gathering patient information and documentation.
• Support insurance verification and benefits review processes.
• Facilitate communication between patients, providers, facilities, and referral partners.
• Maintain accurate records and documentation.
• Assist with medication orders and prescription workflows.
• Coordinate care-related orders and follow-up activities.
• Communicate with pharmacies, providers, facilities, and caregivers regarding patient care needs.
• Support clinical documentation and care coordination processes.
• Ensure timely completion of patient care activities.

Connaissances

Communication skills

Organization

Time management

Multitasking

Compassion

Computer skills

Formation

Medical Assistant (MA) credential

Licensed Practical Nurse (LPN)

Registered Nurse (RN)

Outils

EMR/EHR systems

Description du poste

Position Overview

Happy Feet Podiatry is seeking a compassionate, organized, and service-oriented Patient Care Coordinator to help support patients, families, referral partners, and providers throughout the care journey.

As a Patient Care Coordinator, you will serve as a primary point of contact for patients and referral sources, helping facilitate onboarding, communication, care coordination, and access to services. This role plays a vital part in ensuring patients receive a seamless, supportive, and positive experience from referral through ongoing care.

The ideal candidate has a healthcare background and is comfortable communicating with patients, providers, caregivers, pharmacies, and community partners. This role involves supporting medication orders, care coordination activities, clinical documentation workflows, and patient communication. Candidates with experience as a Medical Assistant (MA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or in a similar healthcare role are strongly encouraged to apply. Individuals with medical office experience and a willingness to learn may also be successful in this position.

What You'll Do

• Serve as a primary point of contact for patients, families, caregivers, and referral sources
• Coordinate new patient intake and onboarding activities
• Assist with gathering patient information and required documentation
• Support insurance verification and benefits review processes
• Facilitate communication between patients, providers, facilities, and referral partners
• Monitor patient needs and assist with care coordination activitiesRespond to inquiries professionally and in a timely manner
• Help ensure an exceptional patient experience throughout the care journey
• Maintain accurate records and documentation
• Assist with medication orders and prescription-related workflows
• Coordinate care-related orders and follow-up activities
• Communicate with pharmacies, providers, facilities, and caregivers regarding patient care needs
• Support clinical documentation and care coordination processes
• Help ensure timely completion and follow-through of patient care activities

Who We're Looking For

Required Qualifications

• Excellent communication and interpersonal skills
• Strong organizational and time-management abilities
• Ability to manage multiple priorities in a fast-paced environment
• Professional and compassionate approach to patient interactions
• Strong attention to detail and follow-through
• Proficiency with computers and electronic systems

Preferred Qualifications

• Medical Assistant (MA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or similar healthcare training or certification
• Experience in a physician office, specialty practice, home health, long-term care, hospital, or other healthcare setting
• Experience coordinating patient care, medication orders, referrals, or clinical documentation
• Familiarity with insurance verification, prior authorizations, and healthcare administrative processes
• Experience working within electronic medical record systems

Candidates with strong medical office experience, exceptional organizational skills, and a willingness to learn are encouraged to apply, even if they do not hold a clinical certification.

More Than an Administrative Role

This role goes beyond answering phones or scheduling appointments. The Patient Care Coordinator serves as an advocate, guide, and resource for patients and families while helping ensure a positive and seamless care experience.

Successful candidates enjoy building relationships, solving problems, communicating with confidence, and helping others access the care and support they need.

Why Join Happy Feet Podiatry?

At Happy Feet Podiatry, we believe exceptional patient care starts with exceptional patient experiences. Our team is committed to creating meaningful connections with patients while expanding access to high-quality podiatric care throughout the communities we serve.

What We Offer

• Meaningful work that directly impacts patients and families
• Supportive and collaborative team environment
• Opportunities for professional growth and development
• Mission-driven culture focused on improving access to care
• The opportunity to help build and shape a growing organization

Ready to Help Patients Thrive?

Join a team dedicated to compassionate care, meaningful relationships, and improving the lives of the patients and communities we serve.