Patient Concierge & Front Desk Specialist

cardinalhealth; Lourdes; Sur place; EUR 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Résumé du poste

Cardinal Health seeks a Patient Concierge / Front Desk Associate at Oncologics in Lafayette, LA. You will greet patients, verify demographics and insurance, answer phones, and schedule appointments, while ensuring accurate record-keeping and courteous service.

The role requires flexible scheduling and familiarity with medical terminology and EMR systems. Responsibilities include handling payments, processing records requests, and maintaining daily operations with attention to deadlines.

Qualifications

• Proven customer service experience in a medical setting is preferred.
• Ability to accurately verify demographics and insurance information.
• Familiarity with EMR systems and medical terminology is advantageous.

Responsabilités

• Greet patients and families as the first point of contact.
• Answer phones, distribute faxes, and prepare customer files.
• Schedule patient appointments and process payments.
• Enter and update patient demographics and insurance details.
• Handle records requests and data entry in imaging software.
• Maintain regular attendance and punctuality.
• Contribute to team goals and meet deadlines.
• Perform other duties as assigned by management.

Connaissances

Customer service

Attention to detail

Flexibility

Formation

High School Diploma or equivalent

Outils

EMR system access/update

Medical terminology

Description du poste

Cardinal Health seeks a Patient Concierge / Front Desk Associate at Oncologics in Lafayette, LA. You will greet patients, verify demographics and insurance, answer phones, and schedule appointments, while ensuring accurate record-keeping and courteous service.

The role requires flexible scheduling and familiarity with medical terminology and EMR systems. Responsibilities include handling payments, processing records requests, and maintaining daily operations with attention to deadlines.