Medical Receptionist, Medicine- Pulmonary/Nephrology

UofL Health; Lusigny; On-site; EUR 25,000 - 35,000; Full time

Job summary

A leading health care provider is seeking a Medical Receptionist for their Pulmonary/Nephrology division. The position involves managing patient scheduling, handling inquiries, and maintaining patient records in a busy outpatient setting. Ideal candidates will demonstrate exceptional customer service skills and have familiarity with patient management systems.

Qualifications

• Ability to handle incoming calls and schedule appointments.
• Experience in maintaining patient records and confidentiality.
• Strong interpersonal skills for interacting with patients and staff.

Responsibilities

• Greet patients and schedule appointments effectively.
• File and retrieve patient records and information.
• Participate in staff and educational meetings for continuous improvement.

Skills

Customer Service

Communication

Attention to Detail

Confidentiality

Tools

Centricity Business Practice Management System

Job description

Medical Receptionist, Medicine- Pulmonary/Nephrology

We are hiring a Medical Receptionist for the Pulmonary/Nephrology division at UofL Phys Outpatient - ULP - AMG.

Location: 401 E. Chestnut St, Louisville, KY 40202

Shift: First Shift (United States of America)

Job Summary: The medical receptionist handles incoming calls, schedules appointments, updates patient demographics, maintains bump lists, schedules for each division, pages MDs with hospital consults, and obtains medical records. The role involves working closely with medical staff to ensure quality patient care.

Essential Functions:

• Greet patients and visitors warmly, answer inquiries or refer as needed
• Use Centricity Business Practice Management System to register patients
• File and retrieve patient records to ensure information availability
• Schedule patient appointments
• Scan and file administrative and medical information
• Make appointment reminder calls
• Maintain forms and office supplies
• Participate in staff and educational meetings
• Follow policies and procedures, report needed changes
• Contribute to team efforts to provide excellent patient care

Other Responsibilities:

• Respond promptly and courteously to customer needs
• Listen attentively to understand needs
• Communicate clearly and respectfully with patients and team members
• Respect patient privacy and confidentiality, comply with HIPAA
• Provide professional telephone services
• Perform other duties as assigned

Additional Details:

• Seniority Level: Not Applicable
• Employment Type: Full-time
• Job Function: Health Care Provider
• Industry: Hospitals and Health Care

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