Patient Access & Insurance Specialist

West Cancer Center; Paris; Sur place; EUR 32 000 - 47 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits package

No nights, weekends or holidays

Résumé du poste

West Cancer Center seeks a Patient Services Representative to support clinic operations and patient flow. You will enter patient demographics and insurance information, verify coverage, collect copays, and coordinate with the Site Manager.

You will interact with patients and physicians, update records in the EMR, help with admissions and pre-certifications, and serve as a frontline contact to ensure a smooth patient experience. Strong attention to detail and clear communication are essential.

Qualifications

• High school diploma or GED, or 6 months related insurance verification experience.
• Equivalent combination of education and experience accepted.

Responsabilités

• Enter new patient information into the computer system, including insurance and referring physician information.
• Update patient information as insurance changes occur in systems and collect copays.
• Use discretion and independent judgment in handling patient or physician complaints, document concerns, and forward them to the Site Manager.
• Communicate information received from physicians, patients, or employees regarding the patient’s care or needs.
• Ensure patients are directed to the Site Manager for questions and/or concerns or direct patients to the appropriate department.
• Notify the Site Manager of any problems in a timely manner.
• Admit patients to the hospital, if necessary, and pre-certify the visit.
• Pull information from the EMR and record necessary information, including copays and labs.

Connaissances

Communication skills

Customer service

Data entry

Multitasking

Teamwork

Attention to detail

Formation

High school diploma or GED

6 months insurance verification experience (medical)

Outils

EMR systems

Windows & Office

Email/communication tools

Description du poste

West Cancer Center seeks a Patient Services Representative to support clinic operations and patient flow. You will enter patient demographics and insurance information, verify coverage, collect copays, and coordinate with the Site Manager.

You will interact with patients and physicians, update records in the EMR, help with admissions and pre-certifications, and serve as a frontline contact to ensure a smooth patient experience. Strong attention to detail and clear communication are essential.