Operations Manager (all genders) in Bordeaux

PLP Group; Bordeaux; Hybride; EUR 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Home office bonus

Learning & development budget

Rides program

Mental health support

Sabbatical and flexible hours

Holiday swap and charity day

Résumé du poste

Dott is seeking an Operations Lead to own city-level KPIs and fleet performance, ensuring vehicles are repaired quickly and revenues are maximized. You will manage regional P&L, balance growth with profitability, and represent the company at events with local stakeholders.

You will lead a team on the ground, conduct monthly performance reviews, and drive improvements through data-driven decisions while fostering an inclusive and high-performing environment.

Qualifications

• Leadership experience managing teams (10+ people) or Cadre-level ownership.
• Strong communication, organizational and people management skills.
• Analytical mindset with ability to translate data into actions.
• Fluent in English and French.

Responsabilités

• Own operational KPIs for your city, including fleet availability and rides per vehicle.
• Ensure fleet repairs are expedited to maximize revenues.
• Take full ownership of regional P&L and balance growth with profitability.
• Represent the company at local/regional events and liaise with stakeholders.
• Lead a team on the ground, organize reviews, and drive performance.

Connaissances

Leadership

Team management

Communication

Analytical thinking

Bilingual EN/FR

Ownership mindset

Proactive attitude

Inclusive leadership

Description du poste

THIS IS US Dott is the European champion of shared micromobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the single app and brand Dott. With the mission of moving us closer, Dott facilitates easy urban travel, reduces pollution in cities, and decreases reliance on cars. Today, Dott deploys 200,000 shared vehicles in 400 cities and 20 countries across Europe and the Middle East. The 12 million users have generated over 500 million rides so far. The team is led by CEO Maxim Romain and Executive Chairman Henri Moissinac. For more information, visit www.ridedott.com.

THE ROLE AND YOUR IMPACT AT DOTT

Operations Own the operational KPI’s for your city, i.e.: fleet availability, rides per available vehicle, number of active users. Which you follow on a daily, weekly and monthly basis

• Ensure that the fleet to be repaired will be back on the streets in no time to generate revenues
• Take full ownership of your region P&L.
• Use the available levers to balance growth and profitability.
• Ensure strategic positioning of your fleet thanks to innovative projects and analysis
• Represent the company at local and regional events and communicate with relevant stakeholders.

Team management

• Ensure a safe work environment for your team and make sure that all procedures are followed
• Work closely with your direct reports, whilst keeping a close relationship with all your employees.
• Organise performance reviews an monthly team meetings.
• Spend time on the ground to understand the day-to-day issues your team might encounter
• Ensure your team is happy to come to work, which will be measured twice a year with the NPS
• Hire and develop the best to build a team that will shape the future of our company

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

• Leadership experience: Minimum of 1 year managing as a non hour contract manager "Cadre" overseeing teams of 10+ employees, including supervisors or a minimum of 1 year managing as a non hour contract manager "Cadre" within micromobility industry.
• Entrepreneurial mindset: You take ownership, make decisions independently, and are accountable for outcomes.
• Strong communication & organizational skills: You ensure clarity, alignment, and timely execution of projects while keeping the team engaged and informed.
• Proactive and positive attitude: You take initiative, embrace challenges, and foster a constructive team atmosphere.
• Lead by example: Inspire and motivate others through your actions.
• You cultivate an inclusive, respectful, and supportive work environment.
• Analytical & business-oriented thinking: You’re data-driven, with strong business acumen. Comfortable diving into numbers, identifying trends, and translating insights into action.
• Language: Fluent in English and French.

THIS MAY INSPIRE YOU

• Hybrid work: 3 days in the office, 2 days from home
• Our one-time home office bonus upon your start to create your ideal home office setup
• Our annual learning & development budget
• Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes
• Our partnership for mental health at work, with free 1-on-1 video counselling, self-guided development, and more
• Our sabbatical program
• Our flexible hours and 1-month remote working option
• Our diversity and inclusivity initiatives and programs
• Our public holiday swap, with which you can switch two public holidays to another day
• Our voluntary day off for charity work * benefits may vary depending on country and position

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity. Come as you are and join our ride! In case you are living with disabilities, chronic illness, or neurodiversity, please inform us, so we can ensure a smooth application process.

At Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.