Operations Manager (all genders) in Bordeaux

Dott; Bordeaux; Hybride; EUR 52 000 - 78 000; Plein temps

Avantages offerts par ce poste

Hybrid work

Home office bonus

Learning budget

Rides program

Mental health support

Sabbatical program

Flexible hours

Remote working option

Diversity & inclusion

Résumé du poste

Dott is seeking an Operations leader in a hybrid role to own city KPIs, balance growth with profitability, and drive strategic fleet decisions. You will manage teams, liaise with local stakeholders, and ensure high performance in a dynamic micromobility environment.

You will lead by example, mentor staff, and analyze data to improve operations; fluency in English and French is required. Hybrid office/remote work arranged in Europe.

Qualifications

• Leadership experience: minimum of 1 year managing 10+ employees as a non hour contract manager Cadre within micromobility.
• Entrepreneurial mindset with ownership, decisions, and accountability.
• Strong communication and organizational skills ensuring clarity and timely execution.
• Proactive and positive attitude fostering a constructive team atmosphere.
• Lead by example, cultivating an inclusive and respectful work environment.
• Analytical and business-oriented thinking; data-driven with ability to translate insights into action.
• Fluent in English and French.

Responsabilités

• Own the operational KPIs for your city, e.g., fleet availability, rides per available vehicle, and active users; monitor daily, weekly, and monthly trends.
• Ensure that fleet repairs get back on the streets quickly to generate revenues.
• Take full ownership of your region P&L and balance growth with profitability.
• Position fleet strategically through innovative projects and analysis.
• Represent the company at local and regional events and communicate with stakeholders.
• Hire and develop the best to build a team that will shape the future of our company.
• Spend time on the ground to understand day-to-day issues your team faces and keep morale high.

Connaissances

Leadership

Entrepreneurial mindset

Communication skills

Proactive attitude

Lead by example

Analytical thinking

Bilingual English/French

Description du poste

THIS IS US Dott is the European champion of shared micromobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the single app and brand Dott. With the mission of moving us closer, Dott facilitates easy urban travel, reduces pollution in cities, and decreases reliance on cars. Today, Dott deploys 200,000 shared vehicles in 400 cities and 20 countries across Europe and the Middle East. The 12 million users have generated over 500 million rides so far. The team is led by CEO Maxim Romain and Executive Chairman Henri Moissinac. For more information, visit www.ridedott.com.

THIS IS US Dott is the European champion of shared micromobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the single app and brand Dott. With the mission of moving us closer, Dott facilitates easy urban travel, reduces pollution in cities, and decreases reliance on cars. Today, Dott deploys 200,000 shared vehicles in 400 cities and 20 countries across Europe and the Middle East. The 12 million users have generated over 500 million rides so far. The team is led by CEO Maxim Romain and Executive Chairman Henri Moissinac. For more information, visit www.ridedott.com.

THE ROLE AND YOUR IMPACT AT DOTT

Operations

• Own the operational KPI’s for your city, i.e.: fleet availability, rides per available vehicle, number of active users. Which you follow on a daily, weekly and monthly basis
• Ensure that the fleet to be repaired will be back on the streets in no time to generate revenues
• Take full ownership of your region P&L. Use the available levers to balance growth and profitability.
• Ensure strategic positioning of your fleet thanks to innovative projects and analysis
• Represent the company at local and regional events and communicate with relevant stakeholders.

Team management

• Ensure a safe work environment for your team and make sure that all procedures are followed
• Work closely with your direct reports, whilst keeping a close relationship with all your employees. Organise performance reviews an monthly team meetings.
• Spend time on the ground to understand the day-to-day issues your team might encounter
• Ensure your team is happy to come to work, which will be measured twice a year with the NPS
• Hire and develop the best to build a team that will shape the future of our company

You’ll Fit Great With These Skills And Qualifications

• Leadership experience: Minimum of 1 year managing as a non hour contract manager "Cadre" overseeing teams of 10+ employees, including supervisors or a minimum of 1 year managing as a non hour contract manager "Cadre" within micromobility industry.
• Entrepreneurial mindset: You take ownership, make decisions independently, and are accountable for outcomes.
• Strong communication & organizational skills: You ensure clarity, alignment, and timely execution of projects while keeping the team engaged and informed.
• Proactive and positive attitude: You take initiative, embrace challenges, and foster a constructive team atmosphere.
• Lead by example: Inspire and motivate others through your actions. You cultivate an inclusive, respectful, and supportive work environment.
• Analytical & business-oriented thinking: You’re data-driven, with strong business acumen. Comfortable diving into numbers, identifying trends, and translating insights into action.
• Language: Fluent in English and French.

THIS MAY INSPIRE YOU

• Hybrid work: 3 days in the office, 2 days from home
• Our one-time home office bonus upon your start to create your ideal home office setup
• Our annual learning & development budget
• Our rides program with availability to opt in and opt out to ride our e-scooters & e-bikes
• Our partnership for mental health at work, with free 1-on-1 video counselling, self-guided development, and more
• Our sabbatical program
• Our flexible hours and 1-month remote working option
• Our diversity and inclusivity initiatives and programs
• Our public holiday swap, with which you can switch two public holidays to another day
• Our voluntary day off for charity work
• benefits may vary depending on country and position

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at Dott. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation, or gender identity. Come as you are and join our ride!

In case you are living with disabilities, chronic illness, or neurodiversity, please inform us, so we can ensure a smooth application process.

At Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.