Night Auditor & Guest Experience Specialist

hotelco51; Montévrain; Sur place; EUR 24 000 - 34 000; Plein temps

Résumé du poste

Night Crew Member at Moxy Montévrain is responsible for performing the night audit, upholding guest satisfaction, and acting as a versatile ambassador from front desk to bartender. You’ll be knowledgeable about the local area and ready to help guests with any request, including directing them to great local spots and researching details online when needed.

You will manage night-shift duties, handle waste, ensure correct billing for goods and hotel rooms, restock F&B items, and monitor no-show

Qualifications

• Proactive, kind, and helpful with guest interactions.
• Positive attitude and humble personality.
• Experience in hospitality is an advantage.
• Strong customer relations skills.
• Outgoing and able to think on your feet.
• Fluent in French and English, written and spoken.

Responsabilités

• Run the night audit and ensure accuracy.
• Manage waste and keep areas clean.
• Ensure guests are charged correctly for goods and rooms.
• Stock shelves and fridges with F&B and merchandise.
• Review arrivals list and charge no-show fees.

Connaissances

Proactive

Kindness

Humility

Customer relations

Open-minded

French & English fluency

Description du poste

Night Crew Member at Moxy Montévrain is responsible for performing the night audit, upholding guest satisfaction, and acting as a versatile ambassador from front desk to bartender. You’ll be knowledgeable about the local area and ready to help guests with any request, including directing them to great local spots and researching details online when needed.

You will manage night-shift duties, handle waste, ensure correct billing for goods and hotel rooms, restock F&B items, and monitor no-show