Manager, Technical Escalations & Solutions Engineering

United States Digital Space LLC; Paris; Sur place; EUR 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Stock equity (RSUs)

Career development opportunities

Inclusive workplace culture

Résumé du poste

United States Digital Space LLC is seeking an experienced leader to manage a team of Solutions Engineers in Paris. This role involves mentoring team members and ensuring client satisfaction through effective onboarding and incident response.

The ideal candidate is passionate about people management and has a mindset for continuous learning, with a critical thinking approach to problem-solving. The company offers a friendly and inclusive culture along with generous benefits and career development opportunities.

Qualifications

• Previous experience leading a team.
• Self-motivated and detail-oriented.
• Ability to work a rotating schedule.

Responsabilités

• Manage and mentor a team of Solutions Engineers.
• Ensure successful onboarding of new Solutions Engineers.
• Assist with customer requests and incident response.

Connaissances

People management

Client-centric approach

Critical thinking

Basic programming knowledge

Linux knowledge

Formation

CS or Engineering majors

Description du poste

United States Digital Space LLC is seeking an experienced leader to manage a team of Solutions Engineers in Paris. This role involves mentoring team members and ensuring client satisfaction through effective onboarding and incident response.

The ideal candidate is passionate about people management and has a mindset for continuous learning, with a critical thinking approach to problem-solving. The company offers a friendly and inclusive culture along with generous benefits and career development opportunities.