Managed Telephony Project Manager

Keoni; Paris; Hybrid; EUR 55,000 - 76,000; Full time

Job summary

Keoni is seeking a Managed Telephony Project Manager to join the Workplace & Network Department in Europe. You will lead the migration to a new telephony solution, monitor deployments, and ensure data repositories are updated while coordinating cross-functional work streams.

The role emphasizes SAFe/Agile practices, delivery of dashboards, and stakeholder collaboration to modernize the employee work environment.

Qualifications

• Experience with managed IP telephony deployments and data analysis.
• SAFe/Scrum experience in a similar role preferred.
• Strong facilitation and cross-functional coordination skills.

Responsibilities

• Lead migration to the new telephony solution within the NOC team.
• Monitor deployments and manage migration batches.
• Create dashboards and reports for project governance.
• Coordinate removal of obsolete profiles and update telephony repositories.
• Produce workshop reports and project materials.

Skills

IP telephony

Data analysis

Power BI

Excel

Jira

Agile/Scrum

SAFe

Facilitation

Tools

Power BI

Excel

Jira

Job description

# Managed Telephony Project Manager* Managed Telephony Project Manager**MISSIONS:**The Workplace & Network Department wants to enhance the performance of its managed IP telephony services and modernize the employee work environment. The consultant will work within the NOC team to lead the migration to a new telephony solution, ensure the reliability of the data repositories, clean up obsolete profiles, and contribute to the IT Department's Telephony roadmap. MISSINSManage and monitor deployments to the new telephony solution. Oversee the migration of remaining profiles. Coordinate the removal of obsolete profiles. Update and maintain the IP and analog telephony repositories. Identify employees experiencing 4G issues and organize their migration to the new solution. Structure reports, KPIs, repositories, and dashboards. Participate in SAFe training sessions and maintain JIRA.Main activities: Operational monitoring of deployments. Creation and management of migration batches. Coordination of profile suspensions and deletions (field technicians, TEM, NOC). Management of license requests and reinstatements. Production and updating of dashboards (deployments, incidents, cleanup). Facilitation of workshops, drafting of meeting minutes, documentation, and processes. Ad hoc analyses, support for Telecom Expense Management teams. Contribution to cross-functional projects when necessary.Expected deliverables: Project dashboards and reports. Updated telephony repositories. Migration packages and associated documentation. Workshop reports and project materials. Operational documentation and processes.**Desired expertise**Other: Personal phone required for the security application. Responsible Digital Awareness (INR MOOC). Prior SAFe training.**SKILLS****Technologies and Tools**WAN Power BI WIFI ExcelI JIRA PLAN**Methods / Standards**Scrum KPI SAFeFounded in 2008, Kéoni Consulting is an IT consulting and engineering firm specializing in the banking, financial markets, insurance, and industrial sectors. We are the partner for major accounts in their digital transformation. We help them transform their business model, align their operational processes, select the best technologies, and mitigate and address the risks associated with digitalization.Kéoni Consulting helps companies to:Making a differenceInnovate and createReinvent your businessSatisfying customersGaining a competitive advantageTo become the leader in their sectorBecome the leader in your sectorOur activity covers the entire lifecycle of information systems (Project Management and Steering, Business Analysis Consulting, Design, Implementation, Maintenance, Production and Operation).Technical skills: Managed IP telephony (deployments, incidents, repositories). Data analysis: Advanced Excel, Power BI. Jira/Agile tools. Knowledge of WAN/LAN/Wi-Fi environments (managed service). Experience in a Scrum/SAFe environment.Soft skills: Facilitation, coordination, communication, synthesis, listening, agility.**Work location:** Europe