Luxury Retail Sales Associate: Clienteling Expert

Tapestry (Coach/Kate Spade); Vélizy-Villacoublay; Sur place; EUR 26 000 - 40 000; Plein temps

Avantages offerts par ce poste

Inclusive environment

Career progression

Volunteer day

Ambassador Programme

Employee discount

Incentive program

Résumé du poste

Coach in Île-de-France (Vélizy) is seeking a Sales Associate to deliver an elevated luxury shopping experience, meet personal and store sales goals, and support daily store operations. You will build client relationships through styling, product knowledge, and social selling, using POS and clienteling tools to capture data and drive repeat purchases.

The role requires 1+ years in luxury retail, strong English, and the ability to work a flexible schedule including weekends; collaboration and

Qualifications

• 1+ years of luxury retail sales experience.
• Experience with POS operation and basic computer tools (iPad/Laptop).
• Strong English proficiency; EU language requirement.
• Experience with live-stream shopping or video demos is a plus.

Responsabilités

• Represent Coach and maintain the Guide to Style and Service standards.
• Build client relationships through styling and product knowledge.
• Drive sales through cross-selling and upselling.
• Use mobile POS, clienteling tools, and social platforms to capture data.
• Maintain daily store operations and inventory accuracy.
• Foster teamwork and participate in brand initiatives.

Connaissances

Sales experience

Customer service

English proficiency

Social media savvy

Clienteling

Outils

POS system

iPad

Laptop

Mobile POS

Walkie-talkie

Description du poste

Coach in Île-de-France (Vélizy) is seeking a Sales Associate to deliver an elevated luxury shopping experience, meet personal and store sales goals, and support daily store operations. You will build client relationships through styling, product knowledge, and social selling, using POS and clienteling tools to capture data and drive repeat purchases.

The role requires 1+ years in luxury retail, strong English, and the ability to work a flexible schedule including weekends; collaboration and