Luxury Hospitality Manager — Global Sites & Events

Richemont; Paris; On-site; EUR 90,000 - 120,000; Full time

Job summary

Richemont seeks a strategic leader to oversee Hospitality and Facilities operations across luxury Maison/venues in Paris. The role focuses on delivering high-level services, overseeing F&B and VIP experiences, and optimizing budgets with KPI/SLA governance.

Ideal candidates have 5–8 years in hotel or service office management within luxury industries, with multi-site international exposure and fluent English.

Qualifications

• Bachelor’s or Master’s degree from a business school, Hospitality school, or equivalent.
• Specialization in Hotel industry, hospitality or luxury retail is mandatory.
• 5 to 8 years of experience in Hotel or service office management, ideally in the luxury industry.
• Proven experience managing multi-site portfolios in an international environment.
• Fluent English is essential; additional languages are a strong asset.

Responsibilities

• Deliver high-level services (hospitality, Reception, events, F&B…) aligned with Richemont standards; proactively identify and address operational challenges across the portfolio.
• Oversee all Food & Beverage services, including the restaurant, Bistrot café, VIP salons, and coffee corners, encompassing budget management, strategy definition, and seamless execution.
• Coordinate all conference center bookings, set-up, VIP demands, F&B and activations.
• Maintain on-site and virtual concierge services for all sites.
• Implement KPI and SLA monitoring and reporting to enable continuous optimization of site activities and budget impact.
• Develop and monitor operating budgets with a focus on performance and synergy.
• Guarantee regulatory compliance across the entire scope, including Sustainability requirements.

Skills

Fluent English

Education

Bachelor’s or Master’s degree in Business/Hospitality

Job description

Richemont seeks a strategic leader to oversee Hospitality and Facilities operations across luxury Maison/venues in Paris. The role focuses on delivering high-level services, overseeing F&B and VIP experiences, and optimizing budgets with KPI/SLA governance.

Ideal candidates have 5–8 years in hotel or service office management within luxury industries, with multi-site international exposure and fluent English.