Luxury Hospitality & Facilities Manager Multi-Site Operations

Richemont; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Richemont is seeking a Strategic Leadership & Operational Excellence professional to elevate hospitality and facility services across its portfolio in Paris. You will lead high-level services aligned with Richemont standards, supervising F&B operations, staff, budgets, and supplier relationships.

With 5–8 years in hotel or service office management, you will drive digitalization, KPI tracking, and seamless experiences for Maisons, VIP guests, and employees, ensuring compliance and sustainability.

Qualifications

• Bachelor's or Master's degree in business, hospitality, or equivalent.
• Specialization in hotel industry, hospitality or luxury retail is mandatory.
• 5 to 8 years of experience in hotel or service office management, ideally in luxury.
• Fluent English is essential; additional languages are a strong asset.

Responsabilités

• Deliver high-level services aligned with Richemont standards across the portfolio.
• Oversee Food & Beverage services, including restaurant, cafés, VIP salons, and budget management.
• Coordinate all conference center bookings, set-up, VIP demands, F&B and activations.
• Manage local projects and drive digitalization and automation initiatives for offices and hospitality experience.
• Maintain on-site and virtual concierge services for all sites.
• Demonstrate agility and adaptability in multitasking and coordinating workplace activations.
• Implement KPI and SLA monitoring and reporting to optimize activities and budget.
• Develop and monitor operating budgets with focus on performance and synergy.
• Guarantee regulatory compliance across the scope, including Sustainability requirements.
• Creation of purchase orders and invoicing follow-up for the scope of responsibility

Connaissances

High standards

Project management

Stakeholder communication

Agility & adaptability

Attention to detail

Formation

Bachelor's or Master's degree in Business / Hospitality or equivalent

Specialization in Hotel industry, hospitality or luxury retail

Description du poste

Richemont is seeking a Strategic Leadership & Operational Excellence professional to elevate hospitality and facility services across its portfolio in Paris. You will lead high-level services aligned with Richemont standards, supervising F&B operations, staff, budgets, and supplier relationships.

With 5–8 years in hotel or service office management, you will drive digitalization, KPI tracking, and seamless experiences for Maisons, VIP guests, and employees, ensuring compliance and sustainability.