Luxury Client Advisor Manager - Team Leader

Moncler; Paris; On-site; EUR 70,000 - 110,000; Full time

Job summary

Moncler flagship on Champs-Elysées seeks a Client Advisor Manager to lead a dedicated sales team and deliver the Moncler Client Experience. Reporting to the Store Manager, you will drive sales, manage KPI targets, and oversee clienteling, training, and daily store operations.

The ideal candidate has 5+ years in luxury retail management, proven team leadership, and fluency in French and English. Luxury fashion knowledge and strong communication are essential for success.

Qualifications

• Minimum of 5 years retail management experience in luxury or international brands.
• Proven track record in sales generation and team development.
• Fluency in French and English; additional language is a plus.
• Excellent communicator towards the team and clients.
• Proficient computer skills (MS Word, Excel and Outlook).

Responsibilities

• Lead client advisor team to achieve sales targets and customer satisfaction.
• Develop and execute client strategy to grow the client base and loyalty.
• Set, track, and optimize KPIs to improve business performance.
• Oversee store operations, visuals and product knowledge.
• Manage after-sales service and ensure a premium client experience.

Skills

Luxury retail management

Team development

Clienteling

Sales leadership

Excellent communicator

Bilingual French & English

Product & brand knowledge

Digital savviness

Tools

MS Word

Excel

Outlook

Job description

Moncler flagship on Champs-Elysées seeks a Client Advisor Manager to lead a dedicated sales team and deliver the Moncler Client Experience. Reporting to the Store Manager, you will drive sales, manage KPI targets, and oversee clienteling, training, and daily store operations.

The ideal candidate has 5+ years in luxury retail management, proven team leadership, and fluency in French and English. Luxury fashion knowledge and strong communication are essential for success.