Luxury Retail Client Advisor Manager — Lead Sales

UNAVAILABLE; Paris; On-site; EUR 90,000 - 130,000; Full time

Job summary

MONCLER in Paris is seeking a Team/Department Manager (Client Advisor Manager) to lead the flagship team on Champs-Elysées, reporting to the Store Manager.

The role focuses on driving exceptional client experiences, achieving sales targets, and developing a high-performing luxury retail team through clienteling, product knowledge, and operational excellence.

You will oversee store image, visual merchandising, and KPI management to ensure consistent brand standards and growth of the client base.

Qualifications

• Minimum of 5 years Retail Management experience in international luxury retail.
• Proven track record of sales generation, client development, and team growth.
• People driven, entrepreneurial mindset with excellent communication.
• Fluency in French and English; additional languages a plus.

Responsibilities

• Engage with customers, understand their needs, recommend products, and drive transactions.
• Build and maintain personalized client relationships to foster loyalty.
• Deliver after-sales service and manage returns, exchanges, and warranty claims.
• Develop and execute the store’s client strategy and achieve growth targets.
• Lead team organization, growth, and performance through coaching.
• Oversee store operations, visuals, and adherence to brand standards.

Skills

Retail management

Team leadership

Client relationships

French/English fluency

Luxury retail

Tools

MS Word

Excel

Outlook

Job description

MONCLER in Paris is seeking a Team/Department Manager (Client Advisor Manager) to lead the flagship team on Champs-Elysées, reporting to the Store Manager.

The role focuses on driving exceptional client experiences, achieving sales targets, and developing a high-performing luxury retail team through clienteling, product knowledge, and operational excellence.

You will oversee store image, visual merchandising, and KPI management to ensure consistent brand standards and growth of the client base.