LMS Customer Success Leader — Growth & Onboarding

Rise Up; Paris; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Alan Health Care insurance

Swile meal tickets

Parental benefits

Paid holidays

11 days of RTT

Holiday bonus

Unlimited fruit & snack bar

Participation in international conferences and seminars

Job summary

Rise Up, based in Paris, is seeking a Customer Success Manager to ensure the satisfaction and effective use of their Learning Management System. This role involves understanding customer needs, delivering training, and collaborating with the sales team to drive platform usage.

The ideal candidate is customer-centric, has a strong project management background, and possesses excellent communication skills in both English and presentation. Benefits include a remote-friendly environment, competitive salary, and a positive work culture.

Qualifications

• In-depth knowledge of product features and sales.
• Experience managing multiple projects simultaneously.
• KPI and results-focused.

Responsibilities

• Ensure customer satisfaction and tool configuration.
• Build long-lasting relationships with customers.
• Manage and respond to crisis situations.

Skills

Customer centricity

Project Management

Data driven

Team Spirit

Excellent presentation

Good spoken and written English

Job description

Rise Up, based in Paris, is seeking a Customer Success Manager to ensure the satisfaction and effective use of their Learning Management System. This role involves understanding customer needs, delivering training, and collaborating with the sales team to drive platform usage.

The ideal candidate is customer-centric, has a strong project management background, and possesses excellent communication skills in both English and presentation. Benefits include a remote-friendly environment, competitive salary, and a positive work culture.